UI/UX Designer

Job Description GDIT is seeking a User Experience Designer to lead human-centered design for a federal platform modernization program. You will shape how federal analysts, coordinators, and decision-makers interact with a next-generation system - replacing fragmented legacy tools with intuitive, accessible workflows that directly support mission-critical operations. MEANINGFUL WORK AND PERSONAL IMPACT As a User Experience Designer, your work will define the experience for federal users who rely on this platform to execute their mission every day. Lead user research, interaction design, and visual design for a platform serving diverse user personas across a federal agency Collaborate with product managers, engineers, and federal stakeholders to translate complex operational workflows into intuitive, accessible interfaces Drive design quality as a contractual performance metric - your work directly impacts program success Utilize iterative, participatory design methods aligned to SAFe sprint cadences and User Validation Events Function/Responsibility Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing with federal analysts and decision-makers Design and specify user interfaces and information architecture for complex operational workflows Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery Produce user requirements specifications and experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually to federal stakeholders and engineering teams Plan and facilitate collaborative critiques and analysis and synthesis working sessions Work closely with front-end engineers and development teams to ensure design fidelity and that customer goals are met Participate in User Validation Events (UVEs) at PI completion, incorporating feedback into subsequent increments Ensure Section 508 / WCAG 2.1 AA compliance across all deliverables Maintain a scalable design system supporting platform consistency and rapid iteration WHAT YOU'LL NEED TO SUCCEED Education: Bachelor's degree in cognitive and/or experimental psychology, human factors engineering, or an engineering-related field (e.g., systems engineering, software engineering, business process engineering) Experience: 4+ years demonstrated ability to conduct user research, analysis and synthesis, interaction design, and experience measurement activities in support of product development Strong portfolio demonstrating complex workflow design (data-heavy, multi-step processes) Proficiency in Figma or equivalent design/prototyping tools Experience conducting user research and usability testing in federal or regulated environments Understanding of accessibility standards (Section 508, WCAG 2.1) Experience working within Agile/SAFe delivery teams with sprint-aligned design deliverables Security clearance: Active Secret US citizenship required Preferred Qualifications Professional certifications such as Certified Human Factors Engineering Professional, Certified Usability Analyst, or HCD certification Experience designing for geospatial, scientific/analytical, or technical operations tools Familiarity with design systems supporting low-code or configurable platforms Experience with government UX frameworks (USWDS or similar) Location: Remote with periodic on-site (Washington, D.C.) Clearance: Active Secret clearance required GDIT IS YOUR PLACE Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Flexibility: Full-flex work week to own your priorities at work and at home Community: Award-winning culture of innovation and a military-friendly workplace The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans #J-18808-Ljbffr