Development Coordinator

Date: 10/13/2026
Job Title: Development Coordinator
Division: Development
FLSA: Non-Exempt
Location: Oklahoma City, OK
Schedule: Full-Time
Reporting Manager: Senior Director, Growth & Engagement
Travel: N/A
Salary: $23.56-$25.96/hr. *Depending on Experience
*Salary adjusted to local market rates

Position Summary
The Development Coordinator supports the daily operations of the Development department by ensuring gifts, donor records, and acknowledgments are processed accurately, promptly, and consistently. This role is responsible for gift processing in Salesforce, donor record maintenance, gift acknowledgment production, and ongoing data-quality monitoring, while also supporting donor stewardship and general Development operations.

Duties & Responsibilities
Gift Processing:

• Process charitable gifts and commitments accurately and promptly in Salesforce.
• Review gift information for completeness, proper coding, designation, and documentation.
• Coordinate with Finance to resolve discrepancies and support gift reconciliation.
• Follow established gift-processing procedures, internal controls, and approval workflows.
• Assist with online, check, offline, major gift, and other Development-related transactions.

Gift Acknowledgments & Donor Stewardship:

• Prepare and process gift acknowledgment letters and related donor correspondence.
• Ensure acknowledgments are accurate, timely, and appropriately personalized.
• Conduct donor thank-you calls as assigned.
• Support other stewardship and gratitude activities that strengthen the donor experience.

Salesforce & Donor Record Management:

• Maintain accurate and complete donor, household, gift, and related constituent records in Salesforce.
• Process routine record updates, including contact information, communication preferences, and other donor data.
• Research and resolve duplicate, incomplete, or inconsistent records.
• Support Development staff with routine Salesforce data and record-management needs.

Data Quality & Systems Support:

• Monitor overall Salesforce data health, accuracy, and completeness.
• Identify data-quality issues and perform routine cleanup and corrections.
• Help maintain consistent data-entry standards and Development procedures.
• Escalate recurring data or system issues and assist with process improvements.

Development Department Support:

• Provide administrative and operational support for Development projects and initiatives.
• Assist with donor-related reporting, lists, and data requests as needed.
• Collaborate with Development, Finance, and other departments to support accurate donor information and efficient workflows.
• Ensure compliance with company guidelines, deadlines, and design standards.
• Perform other duties as assigned in support of Development department priorities.

Qualifications & Requirements
Education:

• Bachelor's degree or certificate from a four-year college or university preferred;
• And at least 2 years of related experience; or equivalent combination of education and experience.
• A background in nonprofit development, customer service or sales is preferred.

Skills:

• Proficiency with Salesforce or a comparable CRM/database platform required
• Strong data-entry skills with a high degree of accuracy and attention to detail
• Experience maintaining donor, constituent, customer, or financial records
• Familiarity with gift processing, payment processing, or transaction-entry workflows
• Experience preparing acknowledgment letters, receipts, or other donor/customer correspondence
• Strong working knowledge of Microsoft Excel, including sorting, filtering, basic formulas, and data review
• Proficiency with Microsoft Outlook, Word, and Teams or comparable productivity tools
• Strong organizational and time-management skills with the ability to manage recurring deadlines and high-volume transactional work
• Strong customer-service orientation and professional telephone skills for donor thank-you calls and other donor interactions
• Familiarity with nonprofit fundraising, donor stewardship, gift restrictions, or charitable contribution practices preferred
• Experience with online giving platforms, accounting integrations, or systems such as NetSuite preferred
• Excellent interpersonal skills, across levels and diverse groups

Abilities:

• Ability to research, troubleshoot, and resolve data discrepancies, including duplicate, incomplete, or inconsistent records.
• Ability to learn and work across multiple integrated systems and online platforms
• Ability to handle confidential donor and financial information with discretion
• Ability to work collaboratively with Development, Finance, and other internal teams
• Willing to accommodate communication to donors in different time zones
• Able to do repetitive motions on a keyboard
• Use tact, diplomacy, and discretion when interacting with donors
• Self-driven, proactive, a quick learner & able to multi-task in a fast-paced, deadline-driven environment
• Able to to stoop, stand, climb, and occasionally lift a minimum of 25 lbs. as required
• Able to adapt and pivot to different duties, work schedules, or events as assigned, in accordance with operational needs and applicable wage and hour requirements.
• Champion the Museum of the Bible's mission to invite all people to engage with the transformative power of the Bible.
• As required, inclusion in official or incidental photographs and videos for MOTB and/or guests.

Pay Range: $23.56 - $25.96 per hour