Accounts Receivable Coordinator

Quality Sanitation LLC by DiMeglio, a well-established portable restroom rental company, is seeking a detail-oriented, collaborative team member to handle daily billing, collections, and dispatch support. In this role, you will perform the hands‑on tasks necessary to keep our cash flow moving smoothly—from creating initial invoices for portable restroom rentals to following up on past‑due accounts. You will work closely with ownership, our dispatch team, and customers to ensure billing accuracy and customer satisfaction. Key Responsibilities Invoicing & Administrative Support Create, input, and distribute daily client invoices for event and commercial accounts via email, customer portals, and mail/print. Monitor recurring billing schedules (such as monthly or 28‑day cycles) for long‑term construction and seasonal accounts. Process day‑to‑day credit card payments, take pre‑delivery payments, and accurately post payments to customer accounts. Reporting & Collections Follow‑Up Work directly with ownership to provide routine updates on accounts receivable activity and heavily overdue accounts. Follow established company procedures to routinely contact clients regarding outstanding invoices. Research and look into billing questions—like missed service days or damaged equipment—by double‑checking logs with dispatch. Listen carefully to customer concerns and politely answer billing questions to help resolve unpaid balances. Dispatch & Team Coordination Help the dispatcher enter and update daily customer orders in the system. Notify the dispatcher when a delinquent account requires a unit lockout, service hold, or final unit pick‑up. Customer Service & Teamwork Answer incoming phone calls and serve as a helpful, friendly contact for public billing questions. Collaborate with the office team to answer customer phone calls regarding other company services. Jump in as a team player to help other office staff with basic administrative tasks when needed. Requirements & Qualifications Practical experience creating invoices, processing payments, and following a collection process. Comfortable learning and using computer software and basic office programs. Clear communication and attentive listening skills. Friendly, patient attitude when talking to the public or handling unpaid accounts. Ability to follow routine processes and work well as part of a small office team. #J-18808-Ljbffr