Assistant Facilities Manager

Assistant Facilities Manager – JLLJoin JLL as a Facilities Operations Manager, where you'll oversee comprehensive site operations while driving exceptional client service and operational excellence. This critical role combines strategic vendor management, client relationship building, and team leadership to ensure world-class facility operations. You'll manage day-to-day site activities while supporting long-term strategic initiatives, serving as the operational backbone for our Cambridge location. This position offers the opportunity to lead a dynamic team, optimize processes using innovative technologies, and directly impact the workplace experience for our valued client.What your day-to-day will look like:Manage site operations in accordance with all policies, procedures, and contract requirements, ensuring seamless delivery of facilities servicesOversee vendor relationships for janitorial, mechanical, electrical, plumbing, carpentry, HVAC, and critical systems, ensuring contract compliance and insurance requirementsTrack and audit client work orders within the CMMS to ensure vendors meet established Service Level Agreements (SLAs)Build and maintain strong client relationships, delivering exceptional service quality and meeting or exceeding key performance indicatorsAssist with annual budgeting, quarterly forecasting, and monthly spend reporting; manage vendor purchase orders, invoices, and payment processingLead, develop, and supervise a professional, energetic team dedicated to delivering extraordinary serviceCoordinate internally with fitness, food services, security, and capital project teams to ensure integrated facility operationsRequired Qualifications:High school diplomaMinimum 2 years of supervisory experience in facilities management or related fieldDemonstrated people management skills with ability to lead, motivate, and develop teamsProficiency with Computerized Maintenance Management Systems (CMMS) and Key Performance Indicators (KPIs)Strong analytical, organizational, and presentation skillsExperience utilizing enterprise workplace management systems, digital ticketing platforms, and data reporting toolsProficient in information technology tools and platforms, including generative AI tools and conversational search applicationsPreferred Qualifications:Associate's or Bachelor's degree in Facilities, Property, Business, Engineering, Finance, or related fieldAdvanced experience with CMMS platforms and data analyticsBackground in financial management and budget reconciliationExperience implementing innovative programs that reduce operating costs and increase productivityLocation:Cambridge, Massachusetts (100% on-site)Work Shift:Monday to Friday, 7:00 AM to 4:00 PMSalary/Comp:$66,400 to $83,158 annuallyThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:66,400.00 – 83,158.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.On-site –Cambridge, MAJob Tags:Google JobsIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay