Sr Engineer
Zortech Solutions
Sr Engineer O365
Location: NJ, NC (Preferred), USA/Remote
Duration: Fulltime
Job Description:
As a Sr. Engineer O365 Collaboration is responsible for service operations and support for all managed services through central console like, Exchange online, Azure Active Directory, On-Prem AD (Active Directory), Azure AD connect/ADFS, DLP (Data Loss Prevention), Litigation hold, MFA (Multi Factor Authentication), Conditional access policies, Intune, MAM/MDM, Endpoint management, MS Teams, SharePoint, etc.
Special Skills:
Required Skillsets:
- Strong 8-10 years of experience providing technical hands-on deployment role in large enterprise projects/programs like, Conditional access policy, MFA deployment, etc.
- Responsible for change and incident management following KPI/SLA for O365 collaboration services
- Undertake creation of ad-doc or regular service reports generation as required. (License usage, Inactive users, separated users, etc)
- Strong knowledge and troubleshooting experience required on Exchange online, Licensing, Azure AD, AD Connect, On-Prem AD.
- Strong knowledge of MS Teams, SharePoint sites configuration & troubleshooting.
- Proactively undertake awareness, technical readiness training and upskilling to ensure continued capabilities of O365 and associated services.
- Understand IT (Information Technology) roadmap and provide execution strategy for managing services effectively using existing solution or propose new solution.
- Understand security concepts like, Conditional access policies, MFA, AIP/WIP, Compliance checks.
- Candidate should know the work process under ITIL guidelines, change and project management.
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