Pharmacy Technician (Fulfillment)

Overview

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Valeris, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need.

Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products.

Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana.


To learn more about Valeris, please visit

The Pharmacy Technician plays a vital role in the pharmacy operations team, contributing to the safe, accurate, and timely dispensing of medications. This position requires a high degree of professionalism, diligence, and a commitment to quality care. Technicians will engage directly with patients, providers, and prescribers to facilitate prescription processing and ensure regulatory compliance. The technician must be comfortable operating within a fast-paced environment and demonstrate a proactive approach to resolving issues and maintaining high service standards.

Responsibilities

Prescription & Patient Support

• Accurately enter and process new and refill prescriptions in pharmacy management systems.
• Contact patients and prescribers to collect missing information.
• Respond to inbound calls and make outbound calls to support patient care and pharmacy services.
• Report drug adverse events to internal systems and client portals.
• Demonstrate discretion in handling protected health information (PHI) and maintain patient confidentiality.

Dispensing & Order Fulfillment

• Manually dispense oral medications, liquid medications, and medical supplies according to protocols.
• Verify prescription accuracy and completeness prior to fulfillment.
• Count, label, and pack medications and supplies for shipment within required time limits.
• Operate or assist with pharmacy automation systems and fulfillment technology.

Inventory & Equipment Management

• Maintain and replenish dispensing units and inventory levels.
• Remove expired or recalled medications from circulation.
• Support receiving processes and monitor storage conditions to ensure regulatory compliance.
• Replenish shipping and production supplies as needed.

Systems & Documentation

• Navigate pharmacy systems to confirm, document, and reconcile orders.
• Ensure compliance with internal SOPs, accreditation standards, and regulatory requirements.
• Maintain accurate records and documentation to support audits and operational reviews.

Team Collaboration

• Work cross-functionally with pharmacists, technicians, hub personnel, and fulfillment teams.
• Participate in training, quality checks, and continuous improvement initiatives.
• Assist in onboarding and mentoring new technicians as appropriate.

The duties and responsibilities outlined above may vary depending on the position and business needs, and the Company reserves the right to modify or assign additional tasks as required.

Qualifications

Required Qualifications

• High School Diploma or equivalent (required).
• Unrestricted Pharmacy Technician Trainee License - Arizona Location (required).
• National Pharmacy Technician Certification (preferred).
• 1+ years of pharmacy experience (retail, hospital, or specialty preferred).
• Must pass background check and drug screening prior to employment.
• Must be able to work on-site 2-5 days per week, depending on operational needs and job responsibilities.

Preferred Skills & Attributes

• Strong attention to detail with high levels of accuracy in data entry and order processing.
• Excellent written and verbal communication skills.
• Proficient in navigating Windows-based systems and pharmacy platforms.
• Ability to multitask in a fast-paced, high-volume environment.
• Service-oriented mindset with professionalism and empathy.
• Adaptability to shifting priorities and new technologies.
• Ability to handle confidential information with integrity.
• Ability to lift/move packages and perform physical duties as needed.
• Ability to sit or stand for up to 8 hours.
• The ability to type 35 WPM with 97% accuracy is preferred for certain job responsibilities.

Work Schedule & Location Notes

Standard hours of operation vary by location. Shifts are assigned based on business need and may rotate between morning, mid-day, and evening coverage as needed to fit operational needs.

Technicians should be flexible to work extended hours or adjusted shifts during peak volume periods or when client expectations require additional support. Opportunities for cross-training and upskilling within pharmacy functions are available for high-performing team members.

Why Work for Valeris?

We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
• Additional health support, including telehealth and Employee Assistance Program (EAP) services
• Company match on Health Savings Account contributions
• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
• Paid Time Off (PTO) and Sick Leave to support work-life balance
• Team members receive nine paid holidays plus two floating holidays
• Opportunities for advancement in a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
• A mission-driven, inclusive culture where your work makes a meaningful impact

Our Commitment to Equal Opportunity

At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.