Customer Service Rep
Randstad
Service Incident Report Clerk
As a Service Incident Report (SIR) Clerk, you will handle customer inquiries and investigate issues with orders, products, and shipping. You'll analyze fulfillment data and partner with internal teams to find root causes and deliver timely resolutions. Key responsibilities include supporting customers via phone, email, and written channels, and analyzing order, inventory, and shipping records to identify root causes of errors.
Vacancy posted 1 day ago
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