Housekeeping Supervisor

Position: Housekeeping Supervisor (Full Time) Location: Pinkham Notch Visitors Center, Gorham, NH Pay range: $35,568.00 – $40,310.00 per year. Responsibilities Overall cleanliness and functioning of Joe Dodge Lodge. Oversee campus-wide custodial and grounds operations, supporting the General Manager and Assistant Manager. Hands‑on leadership: actively contributing to daily tasks while leading the team and filling in as needed. Lead, train, schedule, and evaluate housekeeping team. Hire new employees as needed. Active supervision during shifts, offering clear communication, direction, and motivation. Daily laundry/linen operations. Order supplies, maintain equipment, and keep accurate inventory for housekeeping and custodial areas. Collaborate with the General Manager to support budgeting priorities for housekeeping and custodial operations, aligning with sustainability goals. Work with Purchasing, Logistics, and Kitchen Staff to support on‑site recycling and Clivus programs. Participate in organization‑wide Working Groups to streamline, unify and support operations across AMC locations. Serve as a welcome presence, assist visitors and guests, responding to problems or special requests professionally. Qualifications At least 2 years of housekeeping experience, including a minimum of 1 year in a lead or supervisory role. Exceptional customer service skills. Strong attention to detail and organizational skills. Proven ability to work effectively independently and as part of a team. Strong communication skills. Prior experience in the hospitality industry. Knowledge of commercial cleaning practices and standards. Willingness to work weekends, holidays, and evenings. Positive attitude and enthusiasm about AMC’s mission and programs. Compensation Salary range: $35,568 – $40,310 per year. Our compensation philosophy rewards and recognizes employees as they grow within the organization. Benefits Health plan: generous employer contributions through Cigna with optional vision and dental. Life insurance, AD&D insurance, and long‑term disability – 100% employer paid. Career progression with annual compensation reviews. 403(b) retirement with a 4% matching employer contribution, vesting schedule; benefits increase with tenure. Paid time off: up to 4 weeks of PTO and up to 11 paid company holidays at hire, increasing with tenure. Employee perks: 30% discount on AMC merchandise, free annual AMC membership, 10 free nights at AMC locations, educational assistance, pro deal discounts on equipment & gear, and more. Legal Requirements The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background check performed annually; employment is contingent upon satisfactory results. #J-18808-Ljbffr Appalachian Mountain Club