Sales Coordinator

Job Description

Job Description

Job Title: Sales Coordinator | Manassas VA 5 Days On-site | Pay: $18-$21 | 3 Month-to-Hire

Job Description

The Sales Coordinator serves as a primary point of contact for customers seeking system replacement information, product details, and service solutions. This role suits someone who thrives in a fast-paced environment, manages multiple priorities with ease, and communicates confidently with customers while coordinating with internal teams and field technicians. The Sales Coordinator handles a high volume of daily interactions, gathers critical information, schedules and coordinates next steps, and ensures a seamless experience from initial inquiry through project handoff.

Responsibilities

• Manage approximately 45–50 customer interactions per day through a mix of inbound and outbound calls.
• Assist customers with questions regarding system replacement options, products, services, pricing-related information, and next steps.
• Collect and accurately document customer information to support estimates, scheduling, and service planning.
• Coordinate with field technicians and internal departments to ensure timely follow-up and smooth project progression.
• Maintain detailed records and update internal systems with notes, customer data, and appointment information.
• Communicate professionally and empathetically with customers while setting clear expectations and resolving routine inquiries.
• Prioritize multiple tasks simultaneously while maintaining accuracy, attention to detail, and a high standard of service.
• Support the sales process by ensuring all required information is gathered and verified before projects move forward.
• Collaborate closely with teammates to provide an exceptional customer experience and help meet departmental goals.
• Work reliably within scheduled hours, including one weekend day (Saturday or Sunday), while maintaining consistent attendance.
• Adapt to changing priorities and workflow demands in a fast-paced, high-call-volume environment.

Essential Skills

• 1–3 years of experience in customer service, sales support, scheduling, coordination, sales coordination, high-volume calls, or retail.
• Proven ability to handle high call volume while maintaining professionalism and accuracy.
• Strong verbal and written communication skills for clear, confident, and empathetic customer interactions.
• Demonstrated ability to multitask effectively, including working on two screens and navigating four systems simultaneously.
• Proficiency with MS Office and Microsoft Office applications.
• Accurate and efficient data entry skills with strong attention to detail.
• Excellent organizational skills with the ability to prioritize tasks and adapt to changing priorities.
• Customer service–oriented mindset with a commitment to delivering outstanding service.
• Ability to coordinate effectively with field teams, technicians, or service professionals.
• Reliable attendance and flexibility to work one weekend day (Saturday or Sunday) as part of the weekly schedule.

Additional Skills & Qualifications

• Experience in order processing, administrative support, or sales administration.
• Experience in a high-volume call center or similar fast-paced environment.
• A positive, team-oriented attitude and willingness to collaborate across departments.
• Strong follow-through skills to ensure all customer needs and project steps are completed.
• Ability to stay composed under pressure and keep multiple priorities moving forward.
• Self-starter mentality with a genuine interest in helping customers and supporting sales efforts.
• Comfort working with multiple software systems and learning new tools as needed.
• Problem-solving mindset with the ability to identify issues and help guide customers toward appropriate solutions.

Work Environment

This is a full-time, onsite role based in Manassas, VA, with a standard schedule of 8:00 a.m. to 5:00 p.m. The position requires working one weekend day (Saturday or Sunday) as part of the weekly schedule, supporting customers in a fast-paced, high-call-volume environment. You will work primarily at a computer, handling inbound and outbound calls while using multiple software systems and dual monitors to manage customer information, scheduling, and documentation. The work setting emphasizes collaboration with teammates, coordination with field technicians and internal departments, and consistent, professional communication with customers. The environment rewards reliability, strong attendance, and a customer-first mindset, with a focus on accuracy, responsiveness, and teamwork.

This is a Contract position based out of Manassas, VA.

The pay range for this position is $18.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Manassas,VA.

This position is anticipated to close on Jun 22, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.