Executive Briefing Center Manager (Hybrid- Santa Clara, CA)

Executive Briefing Center Manager (Hybrid- Santa Clara, CA)

We are looking for an Executive Briefing Center Manager for a B2B high-tech company. In this role, you will design & Orchestrate Executive Experiences, lead the end-to-end design and execution of high-stakes executive briefings, ensuring every engagement exceeds expectations and aligns to customer transformation goals. This is not a traditional program management role. You'll be at the center of a completely reimagined engagement strategy, where adaptability, influence, and trusted relationships are as critical as flawless execution.

This is a 12-month (extensions likely), 40-hour/week, hybrid role, 3-4 days onsite at the client's office in Santa Clara, CA.

This is a W2 role as a Stage 4 Solutions employee. Health benefits and 401K are offered.

Must be a US citizen or Green Card holder.

Responsibilities

• Design & Orchestrate Executive Experiences : Lead the end-to-end design and execution of high-stakes executive briefings, ensuring every engagement exceeds expectations and aligns to customer transformation goals.
• Influence & Inspire Change : Help shift organizational mindsets from legacy, slide-heavy briefings to an innovation-led, facilitator-driven model. Inspire enthusiasm and drive adoption of new strategies among both tenured and new stakeholders.
• Build Trust Across the Organization : Forge strong relationships with sales leaders, C-level executives, product evangelists, and cross-functional teams. Serve as a trusted advisor who balances the needs of customers with ServiceNow's strategic priorities.
• Industry-Aligned Advisory : Specialize in an assigned industry, developing a deep understanding of sector-specific challenges and opportunities. Synthesize insights from engagements to shape future briefings, strengthen narratives, and position ServiceNow as a trusted advisor to industry leaders.
• Navigate Complexity & Ambiguity : Thrive in a fast-paced, evolving environment where program standards are still being defined. Anticipate challenges, proactively address risks, and adapt seamlessly as priorities shift.
• Elevate Customer-Centric Storytelling : Translate customer transformation goals into compelling narratives and immersive demonstrations that position ServiceNow as a strategic partner-not a vendor.
• Champion Program Excellence : Uphold and evolve program standards, mentoring peers and partners to deliver world-class engagements that differentiate ServiceNow from competitors.

Requirements:

• 8+ years of experience designing and delivering high-impact executive engagements or similar strategic programs.
• Proven ability to influence stakeholders at all levels-including sales teams, senior executives, and cross-functional partners.
• Exceptional communication, facilitation, and storytelling skills, with executive presence that builds trust and credibility.
• Strong program and project management capabilities, with attention to detail and a commitment to excellence.
• Comfort navigating complexity, ambiguity, and rapid change, while keeping teams aligned and motivated.
• A consultative, customer-first mindset and the ability to translate business challenges into opportunities for transformation.
• Entrepreneurial drive to continuously improve and "wow" customers in innovative, unexpected ways.

Nice to Have:

• Familiarity with Microsoft Office 365 for collaboration and content development.
• Experience using BriefingSource for briefing and engagement management.
• Exposure to PowerBI or other analytics tools to surface insights and guide customer narratives.
• Background in sales, customer experience and/or professional services, bringing perspective on how executive engagements accelerate business outcomes.

Please submit your resume to our network at (please apply for the Executive Briefing Center Manager (Hybrid- Santa Clara, CA) role).

Please feel free to forward this job post to others you think may be interested.

Stage 4 Solutions is an equal opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.

Compensation: $115/hr. - $120.86/hr. on W2

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