Pavilion Concessionaire

Customer Service Specialist Concessionaire

Bend Park And Recreation District (OR)

Salary: $16.52 - $18.83 Hourly

Location: 799 Southwest Columbia Street, Bend, OR

Job Type: Part-Time

Department: Pavilion

Closing Date: Continuous

Benefit type: Part time, non benefited

At Bend Parks and Recreation we are committed to delivering the best customer service possible at all of our facilities.

About the Job

Prepare and serve food and beverage items and serve as cashier for The Pavilion concession operations. Perform related preparation and cleaning duties

A Day in the Life

Duties may include, but are not limited to the following:

• Greet customers and take orders.
• Prepare and serve food and beverage items.
• Serve as cashier including using point of sale system and processing cash and credit transactions.
• Perform basic food preparation duties.
• Maintain cleanliness and sanitation of concession area, equipment and surrounding areas.
• Complete opening and closing procedures for concession operations.
• Assist with inventorying and stocking of products.
• Provide basic facility and program information to public.
• Assist with emergency support as directed by others.
• Acts as a Mandatory Reports; reports incidents of child abuse/neglect.
• Performs other job related duties as assigned.

Schedule and Hours

This is a part-time, seasonal position.

• Season: mid-October to late-March.
• Shifts available are usually afternoons and evenings at the Pavilion.

Requirements

What you'll need for success:

Strong Knowledge of:

• Customer service and basic food service practices; and
• Basic math.

Skill and Ability to:

• Follow directions and procedures;
• Work efficiently while multitasking;
• Communicate effectively, tactfully and pleasantly with people of all ages and abilities;
• Prepare and handle food and beverage items according to established procedures;
• Handle cash and credit transactions accurately;
• Operate a point of sale station; and
• Establish and maintain positive, respectful and cooperative working relationships with all contacts.

What we're looking for:

Minimum Education, Experience, and Training:

1. High school diploma or currently attending school; AND Some previous related volunteer or work experience; OR Any satisfactory combination of education, experience and training.

Certification:

1. Possession of, or ability to obtain within 5 days of hire, a current Oregon Food Handler Card.

Supervision Received:

Works under the direction of a supervisor. Carries out work independently but work and decisions are typically reviewed prior to final execution.

Supervision Exercised:

Supervision is not normally a responsibility of this classification.

Working Conditions:

Duties may include, but are not limited to the following:

• Duties are primarily performed in a concession stand, which can be hot and noisy.
• While preparing food, there may be exposure to steam, fumes and odors.
• Work is usually performed during evening and weekend hours.
• Physical exertion may include squatting, bending, kneeling, reaching, pushing, pulling, lifting up to 40 pounds unassisted when cleaning, sanitizing, inventorying and stocking products.
• Making substantial movements (motions) of the wrists, hands, and/or fingers. Manual dexterity and coordination; daily precise control of fingers and hand movements while operating telephone, kitchen tools, cash register, and computer.
• The flow of work and character of duties involve normal mental and visual attention much or all of the time.

Selection Process:

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. An offer of employment is contingent on the verification of credentials and other information required by Bend Park & Recreation District policies, including a background check and a driving history review when driving is required for position.

Veteran Preference Status

Under Oregon law, veterans who meet minimum qualifications for a position may be eligible for employment preference. To qualify for veterans' preference, you must submit required documentation prior to the closing date of the recruitment. Veterans' preference cannot be awarded without required documentation. Beginning January 1, 2026, certain preferences will also apply to current and former members of the Oregon National Guard. For more information on if you qualify for veterans' preference visit

Equal Employment Opportunity:

Bend Park and Recreation District is an Equal Opportunity Employer

Bend Park & Recreation District Core Competencies:

Accountability Customer Service Orientation Safety Judgment and Decision Making Teamwork and Cooperation Results Orientation Salary Description $16.52-$18.83/hr.