Inside Sales Representative

Job Description

Job Description

Gaming Inside Sales Representative         

Summary:  The Gaming Inside Sales Representative plays a vital role in supporting the sales team by driving customer engagement, coordinating sales activities, and ensuring a seamless order process. This position is responsible for outreach to prospective clients, nurturing existing relationships, and providing operational support to help achieve revenue goals. Strong communication and analytical skills are essential to identify issues, coordinate solutions, and enhance both internal processes and customer relationships.

Essential Duties and Responsibilities:

• Conduct outbound calls to cold accounts to introduce products/services and generate new business opportunities.
• Support Account Executives and sales leadership with day-to-day sales operations, including quote preparation, order entry, and sales documentation.
• Identify and qualify prospects, building a consistent pipeline of potential customers.
• Serve as a key point of contact for customers regarding order status, updates, and general inquiries, ensuring timely and professional communication.
• Maintain and update customer records, sales pipeline activity, and order data within Salesforce and other internal systems.
• Ensure a high level of customer satisfaction through timely and professional communication
• Collaborate with internal departments (operations, finance, customer service) to ensure smooth order fulfillment
• Assist with special projects, trade show preparation, and other administrative or operational tasks as needed.
• Perform additional responsibilities as assigned.

Qualifications:

• Bachelor’s degree preferred or equivalent experience
• 1–3 years of experience with account management and/or outbound sales
• Highly organized, detail-oriented, and customer-focused
• Active team player, self-starter, and multitasker who can quickly adjust priorities in a fast-paced environment.
• Experience with Salesforce, ASW, and sales analytics tools is a plus.

Compensation and Benefits:

• Competitive salary; commensurate with experience.
• Casual work environment.
• Paid Holiday, Vacation and Sick.
• Medical, Dental, Vision, FSA, 401(k) with match, and numerous other benefit options available.

Equal Employment Opportunity Statement

H. Betti Industries, Inc, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Betson Enterprises is the leading coin operated distributor of amusement and vending equipment, coin operated parts, and service in the United States since 1934. Betson Enterprises is a division of H. Betti Industries, Inc., with around 350 employees, 12 distribution offices located across the United States and over 90 years’ experience and leadership in the coin operated industry. Betson Enterprises offers amusement, music, prize merchandisers, and vending equipment. Betson also distributes coin-operated parts, provides technical service and repair, and customized financing. Imperial International, a division of H. Betti Industries, Inc. is the largest wholesale distributor of billiard products and accessories in the United States.

Company Description

Betson Enterprises is the leading coin operated distributor of amusement and vending equipment, coin operated parts, and service in the United States since 1934. Betson Enterprises is a division of H. Betti Industries, Inc., with around 350 employees, 12 distribution offices located across the United States and over 90 years’ experience and leadership in the coin operated industry. Betson Enterprises offers amusement, music, prize merchandisers, and vending equipment. Betson also distributes coin-operated parts, provides technical service and repair, and customized financing. Imperial International, a division of H. Betti Industries, Inc. is the largest wholesale distributor of billiard products and accessories in the United States.