Court Clerk

Deputy Clerk Of Court

Reporting to the Chief Deputy, the Deputy Clerk of Court performs a variety of court-related tasks and provides services to agencies, attorneys and the general public involving the maintenance and processing of civil, criminal, traffic, small claims, juvenile/adoption, family/paternity and other records. To be successful in this role, the employee will demonstrate flexibility, professionalism, and a strong commitment to serving the public. This role requires the ability to interact and communicate effectively with people from a variety of backgrounds and circumstances by providing friendly, respectful, and customer-focused service. Being a dependable, collaborative, and team-focused employee will also be key to their success in the first year. Hours: Monday through Friday, 8:00am to 4:30pm, with occasional overtime. No remote work available. This position is eligible for a comprehensive benefits package including being a part of the Wisconsin Retirement System.

Key Responsibilities

The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Maintains court records in accordance with applicable statutes, court rules, and established procedures.
• Supports court proceedings by documenting case activity, managing exhibits, and administering oaths to witnesses and jurors as authorized.
• Reduces judgments of the court to written documentation for court signature. Prepares other documents following court proceedings. Cancels appropriate warrants in a timely manner.
• Assists in jury management and maintenance of juror panels. Prepares juror and witness payment vouchers.
• Initiates and maintains court records using automated systems.
• Communicates professionally and effectively with court personnel, attorneys, other county staff, and members of the public through oral, written, and electronic communication; listens attentively, provides clear and accurate information, demonstrates patience and empathy, and uses problem-solving skills to address questions and routine concerns in accordance with established policies and procedures.
• Provides a variety of clerical support services, composes and prepares correspondence as needed using computer and word processing software.
• Maintains records regarding money judgments, liens, satisfaction of judgments and other related financial documentation.
• Maintains work schedules and performs assigned duties in support of court operations, including additional hours when operationally necessary and consistent with County policy.
• Processes passport applications in accordance with applicable federal requirements and office procedures.

Education/Certifications/Experience Requirements

• High school graduate or equivalent required; with 3 years legal administrative experience preferred.
• Paralegal training and knowledge of, or exposure to, court operations and systems is preferred.
• Any combination of education and experience that provides equivalent knowledge, skills, and abilities will be considered.
• Must meet all U.S. Department of State eligibility requirements for designation as a Passport Acceptance Agent.

Required or Preferred Skills

• Ability to organize, prioritize and systematically handle a large volume of information, documents and files in a fast-paced multi-task environment.
• Ability to understand legal documents, statutes and court proceedings.
• Ability to readily comprehend and grasp complex procedures and processes.
• Demonstrated proficiency in typing and related skills.
• Ability to manage large caseloads while working under pressure.
• Ability to take legible, clear, quick, comprehensive, and succinct minutes of court proceedings utilizing proper grammar skills for others understanding and review.
• Ability to adapt to changing priorities, procedures, and operational needs in a positive and professional manner.
• Must be reliable in attendance and flexible to work additional hours/overtime as needed.
• Ability to interact and work effectively with co-workers, members of the public, and individuals from diverse backgrounds; communicate clearly and effectively both orally and in writing while maintaining confidentiality; and provide accurate information in a courteous, respectful, and professional manner in accordance with established policies and procedures.
• Ability to interact effectively with individuals in stressful, sensitive, or high-volume situations.
• Ability to lift, carry, push, pull, or otherwise move objects up to 20 pounds, understanding and utilizing proper body mechanics.

Benefits

Outagamie County offers a comprehensive and highly competitive benefits package to its employees. Levels of benefits can vary based on employment status and employee group. Medical Coverage Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates. Dental Coverage Eligible employees may choose either single, limited family, or family coverage. Vision Coverage Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses. Life Insurance Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County. Voluntary Short-Term Disability Insurance Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements. Long-Term Disability Insurance All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County. Wisconsin Retirement System Wisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option. The retirement plan consists of two parts: an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules. Deferred Compensation Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $23,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option. Flexible Spending Account Plan The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings. Employee Assistance Program Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the County's plan are a benefit provided at no cost to its employees and their immediate family members to help deal with life's stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP. Paid Time Off Outagamie County offers several paid time off benefits that include: vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave. Employee and Family Clinic Primary Health Services, Acute Health Care and Physical Therapy are available to employees and dependents ages 12 months and up (age 13 and up for physical therapy), who are covered on a county health plan. A Health Coach is available to all employees, and to dependents covered under a county health plan age 14 and older. There is an onsite location and a shared clinic site location. Fitness Center Located at the downtown campus, a brand new fitness center with treadmills and other gym equipment is available to all employees from 5am to 10pm daily. Pet Insurance Please note that the pet insurance offers are discounts offered to Outagamie County employees and are not programs sponsored by Outagamie County. Please contact the companies directly for any questions, concerns or service issues. Values of Excellence (Recognition Program) A program designed to celebrate the big wins, the daily efforts and everything in between of our county employees, which such a great place to grow, work, and thrive together. Where anyone as a county employee can recognize someone for a job well done! Continuing Education Outagamie County encourages continuing education by offering Education Reimbursement. This reimbursement is intended to provide assistance to the employee for out-of-pocket expenses for continuing education for the mutual benefit of the employee and Outagamie County, not covered in the departmental budget. Any Outagamie County employee in good standing, averaging twenty (20) hours or more per week during the six (6) months prior to the start of the course, is eligible to