Psych Admissions Coordinator

Psychiatric Triage Coordinator

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This is a full time, 40/hr a week position. M-F day shift. Summary: Psychiatric triage for all levels of care for McLean Hospital units on and off-site, certain McLean affiliates, MGB facilities, and capitated contracts. Provides teaching function for all evaluating clinicians regarding payers and precertification requirements, as well as a teaching/consulting role to junior psychiatric triage staff.

Essential Functions:

• Facilitates inpatient admission for psychiatric and substance abuse referrals across four campuses 24/7/365.
• Interviews the patient, family member, or referring professional to obtain clinical and demographic data following the established admission procedure.
• Provides MGB-wide bed search following established triage procedure.
• Continually reassess census and bed availability.
• Completes financial screening according to established procedure.
• Enters patient information into EPIC completely and accurately.
• Maintains confidentiality of the department's information and contributes to the effective operation of the department.
• Completes admitting paperwork.
• Interacts with departmental hospital staff in a professional and cooperative manner.

Qualifications

Education: Bachelor's Degree Related Field of Study required.

Can this role accept experience in lieu of a degree? Yes.

Licenses and Credentials: N/A.

Experience: Experience working in a mental healthcare setting 3-5 years required and Experience as a Psych Admissions Coordinator I 1-2 years required.

Knowledge, Skills and Abilities:

• Demonstrated strong interviewing skills, clinical knowledge of psychiatric diagnoses and treatment, data entry, excellent interpersonal communication via telephone and in person, with a high degree of comfort working with a psychiatric population.
• Must be able to handle sensitive information with discretion and good judgment, knowledge of computer terminal, EPIC and Microsoft Teams preferred.
• Keyboarding.

Physical Requirements

• Standing Frequently
• Walking Frequently
• Sitting Occasionally
• Lifting Frequently
• Carrying Frequently
• Pushing Occasionally
• Pulling Occasionally
• Climbing Rarely
• Balancing Frequently
• Stooping Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Crawling Rarely
• Reaching Frequently
• Gross Manipulation (Handling) Frequently
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type: Onsite

Work Location: 115 Mill Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $ - $29.79/Hourly

Grade: 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.