Freshworks Vendor Manager

:

Vendor Manager ("VM") is a key member of the Climb Channel Solutions sales team who serves as an extension of our vendor at the distribution level. The VM is accountable for the overall vendor sales growth, the development of strategies & tactics to drive new reseller acquisition, implementing reseller enablement programs, and ensuring exceptional reseller experiences. They are a trusted advisor to Climb's 6,000+ Value Added Resellers across North America and play a vital role in amplifying key vendor messaging in the channel.

Duties & Responsibilities Outlined below are the responsibilities of the Vendor Manager, including but not limited to:

• Building, maintaining, and owning the strategic relationships with the vendor
• Serve as subject matter expert on all vendor products, services, and processes through training/certifications
• Achieve key performance indicators that support vendor objectives for sales growth and reseller recruitment
• Focus on existing reseller enablement through training programs to increase product knowledge and expand the solution mix
• Develop & maintain an excellent working knowledge of vendor processes, including partner price methods, deal registrations, up-sell/cross-sell positioning, and best practices around all quote-to-order functions
• Engage with the Vendor field sales teams to align business development activities, understand their needs from a distributor, and ensure collaboration with Climb's field sales team
• Continuously engage with Climb's top Reseller's sales divisions to educate and promote vendor programs, provide sales support, and assist in closing opportunities, as well as liaise with other vendor departments on behalf of our resellers
• Ensuring that vendor renewal opportunities are quoted 90 days in advance and that a high renewal rate/reseller retention is maintained
• Complete pipeline reports, prepare management forecasts, and manage the end-of-month opportunity watchlist
• Work closely with Climb's Marketing team to develop and execute both Reseller & MSP lead generation marketing campaigns, taking point on all lead follow-ups
• Conduct/coordinate regular training, enablement, and certification sessions for the Climb field and inside sales team
• Identify and drive the execution of ease-of-doing business initiatives that support reseller satisfaction and business process improvement
• Participate and/or present at key Vendor, Reseller, and industry events, seminars, & workshops.
• Act as the central point of contact for all escalations and implement any required corrective measures
• Monitor market trends and changes in the technology industry, specifically around the vendor's area of expertise; investigate opportunities to capitalize on emerging trends and high-growth segments

About you

The desired candidates are those looking for a well-established company that encourages an entrepreneurial mindset in a family-friendly, flexible work environment.

You will have a minimum of 1-2 years sales experience, a bachelor's degree and authorized to work in the US. You will be proficient at communicating both written and verbal, with excellent organizational skills. You will have a strong desire to learn new skills, comfortable using the computer including Microsoft Office, and have excellent attention to detail.

Our most successful people are highly confident in their own ability, commercially minded, focused, supportive, practical, and creative. Does this sound like you?

Other experience and skills required are:

• A passion for selling
• Enthusiastic and “self-starter” approach
• Demonstrable record of sales success against quota
• Strong interpersonal skills
• Previous experience working at a value-added reseller or distributor.
• Proficiency with CRM tools, preferably Salesforce
• Proficiency with social media platforms, especially LinkedIn.

Climb Channel Solutions possesses a 'make-it-happen' culture where hard work, creativity and success are visible throughout the company up to our CEO. We offer a competitive salary, benefits package and opportunities for continuous professional growth.

Our most successful people have a can-do attitude and are, enthusiastic and passionate about delivering top-quality service to our stakeholders. Does this sound like you? If so please click to apply!

Apply Now-We're looking forward to reading your resume!

Climb Channel Solutions possess a 'make-it-happen' culture where hard work, creativity and success are visible throughout the company up to our CEO. We offer a competitive salary, benefits package and opportunities for continuous professional growth.