Store Operations Support Specialist

(80%) Conduct Operations Assessments in all US stores

• Measure operational performance by evaluating Product Service Image Food Safety Team Member Safety and Technology/Innovation
• Provide hands-on training during the assessment with a positive attitude
• Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures
• Evaluate all stores in assigned area multiple times per year to meet team objective
• Assist team to meet visit goal which may include travel outside of your assigned area

(10%) Facilitate educational programs on operations evaluation and improvement

• Partner with FBCs/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area
• Educate marketplace on current and revised standards in a proactive manor
• Perform calibration visits with the marketplace leaders
• Assess and share best practices

(5%) Additional Responsibilities

• Participate in special programs such as Dominos Pizza Prep School
• Participate in FBC Franchisee and Specialist on-boarding
• Gather and provide specialized data upon request
• Support the testing and rollout of new innovations or product launches
• Act as a resource for information to the marketplace

(5%) Administrative

• Maintain a consistent and direct link to WRC marketplace leaders and Franchisees with timely and accurate communications
• Utilize store data and provided technology to effectively plan store visits
• Schedule all travel in the most cost-effective manner
• Utilize available reports and data to ensure store visits are completed on schedule
• Facilitate and participate in team and individual meetings

Qualifications :

• Minimum 1-year General Management experience at Dominos Pizza store 2 years preferred
• Experience as a multi-unit supervisor or Operations Trainer preferred
• Role model operator with history of exceptional evaluation scores
• Experience coaching and developing team members
• Proficient in leveraging technology and innovation in stores to drive operational performance
• Ability to work independently and be results oriented
• Thorough understanding of Dominos Pizza standards policies and procedures.
• Appropriate level of computer and technology skills. (Microsoft office)
• Ability to give and receive constructive feedback and diffuse volatile situations
• Outstanding communication including verbal written and presentation skills
• Strong interpersonal time management and organizational skills.
• Effective coaching and motivational skills professional demeanor
• Ability to travel 75- 85% including overnight travel
• Willingness to work 3-4 weekends per month
• Recommendation from Franchisee Director of Corporate operations or equivalent
• High School Diploma required

Additional Information :

Benefits:
Paid Holidays and Vacation 
Medical Dental & Vision benefits that start on the first day of employment
No-cost mental health support for employee and dependents
Childcare tuition discounts
No-cost fitness nutrition and wellness programs 
Fertility benefits
Adoption assistance
401k matching contributions 
15% off the purchase price of stock 
Company bonus 

 

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time