Client Relationship Coordinator

This job was posted by : For more information, please see: ProHome is seeking a highly organized and service-driven Client Relationship Coordinator (CRC) to provide an excellent customer experience. As a CRC, you will collaborate closely with our partners to assist customers with service requests, questions/concerns and help ensure that every interaction reflects ProHome's commitment to responsive, professional service. This is an excellent opportunity for someone who enjoys building relationships, managing multiple priorities, solving problems, and bringing structure to fast-moving situations. What You'll Do: - Serve as the primary point of contact for assigned homeowners, builders, developers, and subcontractors. - Deliver a responsive, professional, and customer-focused experience. - Handle customer concerns and escalated situations with professionalism and empathy. - Manage warranty claims from intake through closure. - Facilitate communication between homeowners, builders, and trade partners. Why Join ProHome? At ProHome, you'll play a meaningful role in helping homeowners and builders navigate the warranty process while delivering exceptional customer service. You'll join a collaborative team environment where communication, accountability, and continuous improvement are valued every day. Career Growth Opportunities: We believe in promoting from within and offer a clear career path with our Client Relationship Coordinator Individual Development and Incentive Plan. Ready to Apply? If you are customer-focused, highly organized, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you. Apply today and help us deliver an exceptional experience for homeowners and builders across the country. \ Only candidates selected for an interview will be contacted. ProHome believes in a diverse and talented group of individuals, who come together as a team to successfully execute our services every day for those we partner with and support. While our corporate office is in Wichita, KS, we have local representation throughout the country, and our commitment to diversity and inclusion means we are truly reflective of all the wonderful communities we work in every day.