Branch Operations Manager

Job Opportunity At Johnstone Supply | Balsan GroupAt Johnstone Supply | Balsan Group, we're more than just an HVAC supply house—we're a trusted partner for contractors and industry professionals across the region. Our mission is to deliver unmatched product availability, expert support, and exceptional service.What You'll DoLead Daily Warehouse Operations – Oversee receiving, stocking, picking, packing, shipping, and returnsDrive Performance & Efficiency – Track KPIs, optimize workflows, and reduce bottlenecksCoach and Develop Teams – Manage, train, and inspire warehouse staff and delivery driversEnsure Accurate Inventory – Implement cycle counts and maintain stock accuracyStreamline Delivery Logistics – Manage routes, delivery schedules, and driver performanceCollaborate Cross-Functionally – Work closely with purchasing, sales, and customer service teamsChampion Safety & Compliance – Maintain a clean, organized, and OSHA-compliant facilityWhat You Bring5+ Years in Operations/Warehouse Management – Experience in HVAC or related supply chains strongly preferredTech-Savvy with WMS/ERP Systems – Familiarity with Eclipse, Prophet 21, or similarStrong Leadership & Team Management Skills – Proven ability to lead and motivate teamsDetail-Oriented with an Eye on Metrics – Able to analyze performance and drive improvementsHVAC Product Knowledge – A strong advantage, especially during peak demand seasonsBilingual (English/Spanish) – A big plus for team and customer communicationPerks & BenefitsCompetitive Base Salary + Performance BonusesHealth, Dental & Vision InsurancePaid Time Off + Holidays401(k) with Company MatchOngoing Training & Career Growth OpportunitiesReady to lead operations at the heart of the HVAC supply chain? Apply now and become a key player in a company that values precision, teamwork, and customer satisfaction.