Client Services Manager

Job Description Job Description We have an immediate full-time position for a manager of our client services department.

Experience level: Experienced customer service representative who has experience interacting with businesses and the public.

Hours are flexible within reason. No weekends.

Job Requirements:
Ability to manage a small team of 4, includes hiring, training, reviews, approve time off and payroll for team
Ability to set up customer contracts and good attention to detail
Ability to hire and build a preforming team
Ability to interact with large client and coordinate zoom calls and help with on boarding
Basic/moderate data entry skills are required, applicants should know how to use email, word, excel, power point and other office applications.
Candidates must have willingness to learn and be able to navigate basic industry software after in-house training.
Candidates must be organized and be able to work with other departments to follow and complete projects in a timely manor.

Job Responsibilities:
Answering inbound calls 5-10 per day when at desk
Coordinating logistics for our trucks and ltl carriers
Setting up orders or lots/projects in our system
Update inbound board for in route pallets
Working with accounting to insure invoicing and payments happen in a timely manor
Hiring is contingent on a successful background check and drug screen to comply with e-Stewards and NAID AAA standards for data security.
Company Description Headquartered near Victoria, Canada, Global Ewaste Solutions (GES) was founded with the sole purpose of providing economical and environmentally friendly solutions for end of life IT assets. With the illegal exportation of e-waste becoming increasingly prevalent, it is difficult to know where exactly your old equipment ends up. Being an e-Stewards member, our entire range of certified services are carried out to the highest standards to ensure that your assets are disposed of in a socially conscious and cost-effective way. With a variety of ITAD/ITAM services, GES tailors our process to fit your unique needs. Being an IT asset manager, we understand the need for absolute security; our facilities operate under strict guidelines to maintain an incredible level of protection. Our data sanitization programs follow the highest standards around. We eliminate the risk for data leaks in the final stage of your equipment’s life cycle. With commodity prices decreasing, proper recycling of e-waste is becoming costlier. As an experienced IT reseller, GES reduces these costs with an effective remarketing program. This enables us to extract more value from each asset allowing us to finally dispose of equipment in the most responsible of ways.

We invite you to join us in creating a greener world. Company Description Headquartered near Victoria, Canada, Global Ewaste Solutions (GES) was founded with the sole purpose of providing economical and environmentally friendly solutions for end of life IT assets. With the illegal exportation of e-waste becoming increasingly prevalent, it is difficult to know where exactly your old equipment ends up. Being an e-Stewards member, our entire range of certified services are carried out to the highest standards to ensure that your assets are disposed of in a socially conscious and cost-effective way. With a variety of ITAD/ITAM services, GES tailors our process to fit your unique needs. Being an IT asset manager, we understand the need for absolute security; our facilities operate under strict guidelines to maintain an incredible level of protection. Our data sanitization programs follow the highest standards around. We eliminate the risk for data leaks in the final stage of your equipment’s life cycle. With commodity prices decreasing, proper recycling of e-waste is becoming costlier. As an experienced IT reseller, GES reduces these costs with an effective remarketing program. This enables us to extract more value from each asset allowing us to finally dispose of equipment in the most responsible of ways.\r\n\r\nWe invite you to join us in creating a greener world.