Service Advisor

Service AdvisorSince 1912, the Bredemann family has focused on finding the strongest local talent in the automotive industry. We are still family owned & operated and many of our employees have been with our company for 20+ years. We are a busy shop, consistently ranked in top 5 volume Toyota service departments in the state. We are the parts distribution center for the district and have expanded into an additional building. Our Toyota service advisors average 14 years working here - come find out why! We are looking for a Service Advisor for our late morning shift (Tuesdays - Fridays 9am-7pm and Saturdays 8am-5pm) in order to accommodate our expanding business and facility expansion (22 additional service bays!) $70,000 - $120,000+/yearToyota/Lexus experience preferredPrevious Advisor and dealership experience requiredExperience working in teams preferredMUST be proficient using a computerMUST have strong organizational and time management skillsMUST have strong customer service and communication skillsMUST have valid IL drivers license and pass a background check before starting in this roleGenerate service repair order estimates/quotes for customersMake suggestions to customers for recommended services based on customer's vehicle condition and mileageConduct timely vehicle status updates and post-repair follow up - phone calls and emails/texts to customersResolve customer complaintsSystems Experience Preferred: Reynolds Ignite/Advanced Service, Tech Dispatching, TSD Loaner Software WE OFFER:Medical insurance - Blue Cross Blue Shield - multiple plan options available401k with company matchPaid holidaysPaid vacationEmployee DiscountsWeekly payroll and direct depositStable work environmentFlexible Spending Account through AmeriflexBredemann Toyota does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.