Automotive Service Advisor

Automotive Service AdvisorBerman Hyundai is looking to add an experienced Service Advisor to the team! Job Title: Service Advisor Location: Lincolnwood, IL Pay: $115,000+ year - Commission pay planScheduleFull-time (40 hours, 5 days/week)Sundays always offSecond day off alternates weekly (Set Weekday off vs. Saturday off)Every other weekend completely offJob ResponsibilitiesGreet customers promptly and courteously upon arrival at the service driveObtain customer and vehicle informationListen attentively to customers' concerns and accurately document their vehicle service needsDetermine and recommend necessary maintenance based on age, mileage and history of the vehicle.Prepare a complete and accurate estimate of cost for labor and parts.Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may haveComfortably and clearly explain all completed work and charges to the customerCoordinate service appointments and ensure timely completion of service ordersCollaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfactionCompany BenefitsCompetitive PTO PolicyMultiple Low-Cost Medical Insurance OptionsLow-Cost Dental, Vision & Life Insurance OptionsShort Term & Long Term DisabilityFully PAID Training401KAutomotive Service & Sales DiscountsOpportunities for AdvancementQualificationsDealership Service Advisor experience, requiredTekion and Hyundai experience, highly preferred.Clean driving record and valid driver's licenseStrong interpersonal skills with the ability to build rapport and establish trust with customersExcellent communication skills, both verbal and writtenDetail-oriented with the ability to accurately document service requests and recommendationsAbility to multitask and prioritize tasks in a fast-paced environmentAdditional InformationAll your information will be kept confidential according to EEO guidelines.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.