Electrical Service Manager

Electrical Service Manager Department: Electrical Employment Type: Full Time Location: Seattle, WA Reporting To: Operations Manager Compensation: $90,000 - $115,000 / year Description A growing Seattle home services company is hiring an Electrical Service Manager to lead its residential electrical service team. This is a coaching and sales leadership seat, not a technical one: you will develop 8 to 10 selling technicians, run the numbers that move the department, and help a strong team get even better. The department already runs around a 65% close rate and roughly $400K a month in sales, so the job is protecting a good team and pushing it to the next level, with a base salary, profit sharing, and full training on the company's systems. Key Responsibilities Lead, coach, and develop a team of 8 to 10 residential electrical service technicians who diagnose and sell Hold a weekly 1:1 with every direct report and ride along across the Arlington to Puyallup service area Own the department numbers: close rate, average sale, department revenue, callback rate, and membership conversion Push close rate from about 65% to 70%+, keep average sale above $3,000, and keep callbacks under 10% Coach selling without high pressure, using the company sales system, ServiceTitan, and Rilla call coaching Own customer escalations and set the customer experience standard for the team Read the department P&L weekly and coach to it alongside the operations manager Skills, Knowledge & Expertise Proven experience leading and coaching a customer facing sales or service team, in the trades or in another industry such as retail, automotive, or field sales You have rolled out a sales or service process to a team and kept coaching it until it stuck A track record of moving close rate, average ticket, or revenue through coaching, and you can walk through your numbers You love the work and you love to win: you know where you rank and you chase goals nobody asked you to No technical electrical background required, this is a coaching and sales leadership role Comfortable with KPIs and learning to read a P&L ServiceTitan experience is a plus, full training provided Coachable and eager to learn a proven service and sales system Valid driver license with a clean, insurable driving record Must pass a background check, drug screen, and MVR Benefits $90,000 to $115,000 base salary Profit sharing once the company clears 10% net profit, with performance bonuses of $20,000 to $50,000 a year Weekly visibility into your department P&L Health, dental, and vision insurance, with 90% of employee premiums and 85% of dependent premiums covered 401(k) after 1 year with up to a 4.5% match Paid vacation and sick time that grows with tenure, from 40 hours vacation and 52 hours sick in year one up to 120 hours vacation after 5 years Company vehicle with take home privileges and a company laptop Full training on ServiceTitan, Rilla, and the company sales system #J-18808-Ljbffr