Landlord Relations Specialist

Landlord Relations Specialist

Episcopal Community Services is launching a new housing partnership and landlord relations team. If you have real estate or sales experience and looking to do something different to improve the lives of your unhoused neighbors this is the job for you. Under the direction of the Housing Location & Landlord Liaison Associate Director, the Landlord Relation Specialist will work to identify and secure available housing stock in the community for low-income households enrolled in a variety of subsidy programs. Program participants face many barriers to housing including, criminal backgrounds, poor credit history, mental health issues, drug and alcohol addictions, landlord screening and others. A primary function of this position is to negotiate with landlords and implementing solutions to housing barriers. This position will act as an advocate and inform the community how to get involved and about the various subsidy programs.

Primary Duties and Responsibilities

• Establishes and maintain working relationships with landlords within the community.
• Identify available and appropriate housing units and determining that the housing meets or exceeds habitability and rent reasonableness standards.
• Market housing location and landlord liaison programs throughout the community.
• Negotiate with landlords to reduce housing barriers (credit score, rental history, background check, etc.) to obtain permanent housing for clients.
• Update the housing database for the Scattered Site Housing Team to reference when locating appropriate housing for clients.
• Collaborate with Housing Stabilizers and/or Housing Coordinators when tenant concerns arise to ensure the most successful outcome possible.
• Participate in agency and program meetings.
• Other duties as assigned.

Qualifications

Required Qualifications:

• Bachelors Degree in Education, Policy, Public Administration, Social Work, Business, or a related field desired. Significant demonstrated related work experience can substitute for education.
• Two years experience in leasing, real estate, property management, supportive housing, San Francisco rental markets, city planning/public policy, subsidy programs or sales highly desired, but not required
• Excellent written and oral communications skills.
• Demonstrable knowledge of computer skills and ability to navigate Office 365 products (Word, Excel, SharePoint)
• Must abide by confidentiality policy and procedures.
• Healthy work ethic that always models professional conduct, including establishing and maintaining healthy boundaries.
• Must have the ability to welcome and respect co-workers and client populations as unique individuals with different backgrounds, perspectives as well as differences in personalities, skill sets, life experiences, and knowledge bases.
• Excellent working knowledge of housing opportunities and resources in San Francisco.
• Lived experience preferred, but not necessary.

Other:

Must secure finger image screening and annual TB screening. Must be able to meet physical requirements of the position, which may include long periods at a desk and/or computer workstation, daily travel to various sites, and lifting of up to 25 lbs.

Mission Essential:

• Demonstrate behavior that supports the organization's mission, vision, and values.
• Adhere to all program, funder, and organizational policies, and procedures.
• Communicate effectively and model integrity, fairness, and ethical business practices.

ECS offers industry leading healthcare benefits to support your physical and mental well-being.

ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.

ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.