CommunityShelter Support Specialist

Multiple Shifts Available - 5 days/week, multiple schedules available

• Tuesday - Saturday, 4:00pm - 12:30am
• Thursday - Monday, 4:00pm - 12:30am
• Friday - Tuesday, 4:00pm - 12:30am
• Friday - Tuesday, 11:00pm - 7:30am
• Wednesday - Sunday, 11:00pm - 7:30am

Locations:

Queens, NY

• Far Rockaway
• Jamaica

Pay Rate: $19.00/hr

DUTIES/RESPONSIBILITIES:

• You will assist in monitoring this residential program for individuals experiencing homelessness, with a focus on maintaining a safe environment.
• Be part of a team with a commitment to engaging individuals in an approachable and empathetic manner while performing rounds and addressing the varied needs of individuals experiencing homelessness.
• You will manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust while understanding each person's unique experience.
• You will also be responsible for screening residents and visitors at front door, create written documentation, including logbook entries, incident reports and progress notes.
• Manage inventory for supplies, maintain fire safety drills and logs, and provide emergency first aid/CPR assistance/NARCAN when needed.
• Assist with inspections and audits.
• Escort clients and serve meals as needed.
• Help maintain an orderly and clean facility.
• Related duties as assigned.
• This position is subject to mandatory overtime.

QUALIFICATIONS:

• High School diploma or GED required
  
• CPR Certification or the ability to obtain certification required.NYC Fire Safety Guard Certification or the ability to obtain certification required.
  
• NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification.
  
• Security guard license preferred; employees must be willing to attempt to acquire license.
  
• Food Handler Certificate preferred; employees must be willing to attempt to acquire certification.
  
• TB clearance when required.
  
• Experience working with individuals experiencing homelessness preferred; effectively communicate with others both in writing and orally; ability to maintain professional boundaries; basic computer literacy required.
• Bilingual abilities a plus.

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