Bomb Tech (Game Operator)

Job Description

Job Description

The Company

BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint, Slime, and Foam Bomb! Our original Brooklyn location opened in 2018. We now have locations in Atlanta, Washington D.C., Philadelphia, Charlotte, Houston, and Denver. We've hosted over 500,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 5 markets. We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual, serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!

The Charlotte Location

Located on the border of the South End and LoSo neighborhoods of Charlotte, this is our Company's 5th location. The 10,000+ square foot location offers our classic Mission experiences with glass-walled bomb rooms blasting teams with Paint, Foam and Slime; 4 immersive arcade lounges ('Game Bays'); street food and a full selection of beer, wine, cocktails & signature slushies @ The Bomb Bar; a beer garden with sports viewing; and dedicated private event spaces for large groups.

Essential Duties & Responsibilities :

This role is key to running and maintaining the "Bomb Rooms" at Beat The Bomb. If you enjoy hands-on work, don't mind getting a little messy, and love creating fun experiences for others, this position is perfect for you!

• Bomb Room Operations: Execute all three "blasts" according to HQ and guest standards. Prepare and load materials such as paint, foam, and slime for each blast.

• Guest Service: Lead guests through the Bomb Room experience, ensuring a safe, immersive, and enjoyable time. Assist guests with suit removal and clean-up after their mission.

• Guest Safety: Follow all safety protocols to ensure a secure experience. Maintain optimal settings for Bomb Room pressure, cannon heights, and other features to prioritize guest safety.

• Maintenance: Perform regular upkeep of the Bomb Rooms, including cleaning, testing blasts, checking for air leaks, adjusting pressure, and inspecting wiring.

• Inventory Management: Keep accurate records of tools, parts, and equipment needed for daily operations and repairs. Ensure the venue is well-stocked with blast materials like paint, foam, and slime.

• Tech Support: Assist with operating and maintaining technical systems, including mission and bomb room games, Game Bays, the photo bomb system, and bomb control boxes.

The Ideal Bomb Technician

• Embodies BEAT THE BOMB's Core Values: Brings positivity, takes responsibility, builds the future, and creates the fun.
• Experience working on mechanical systems a plus (i.e., plumbing, cars, HVAC).
• Experience working on technical systems a plus (i.e., building your own PC, robotics, Raspberry Pi)
• Familiar and comfortable using all manner of manual and power tools.
• Problem-Solving: Adept at debugging hardware and software issues.
• Comfort with Mess: Not afraid to get a bit dirty-it's a paint blast facility, after all!
• Prioritizes Safety
• Windows Experience: Comfortable working with Windows operating systems.
• Interest in Live Experiences & Digital Gaming: Passionate about live experiences and digital gaming.
• People Skills: Thrives on engaging with both teammates and customers, with a genuine love for people.
• Team Player: Ready to jump in and help wherever needed, demonstrating the ultimate teamwork.
• Calm Under Pressure: Maintains composure and focuses on solutions when faced with external pressures.
• Availability: Able to work weekends, evenings, and Holidays

What We Offer

• Competitive Pay, Tip Pools and Monthly Bonus Pool
• Paid time off: up to 5 days in year 1 and 10 days after 1st year
• 401k plan
• $500 Annual Learning Stipend for professional development [Full-Time Only]
• Referral Bonuses
• Medical, dental and vision insurance (full-time Only)
• HSA (full-time only)
• Transit Benefits
• Life Insurance Benefit Options (Full-Time Only)
• Free fountain beverages and discounted meals (free for kitchen staff)
• An opportunity to advance or expand your career with company growth
• A chance to be a part of an exciting and fast-growing start up team
• Friends & family ticket discounts!