Part Time Front Desk Agent

Tioga Downs

Front Desk Agent - Join the Team at Tioga Downs!

Do you love creating great first impressions and helping people feel welcome? At Tioga Downs, we're looking for a friendly, detail-oriented Front Desk Agent to deliver exceptional service and make every guest experience memorable from check-in to check-out.

What You'll Do:

Be the welcoming face of our hotel-greet guests and set the tone for their stay
Share helpful information about hotel amenities, services, and local attractions
Assist guests with requests, directions, and recommendations
Manage reservations, check-ins, and check-outs with accuracy and efficiency
Handle guest accounts, payments, and any necessary adjustments
Collaborate with housekeeping to ensure rooms are ready and available
Address guest concerns with professionalism and care
Operate the hotel switchboard/PBX system
Go above and beyond to ensure every guest leaves satisfied

What We're Looking For:

High School Diploma or GED required
Previous customer service or guest relations experience preferred
Strong communication skills and a positive, team-focused attitude
Ability to multitask in a fast-paced environment

Why You'll Love Working Here:

On-site employee daycare open 7 days a week (7 AM-11 PM) at great rates
401(k) with 100% vesting from day one
Paid Time Off, medical, dental, vision, and life insurance (full-time employees)
Sick time, and holiday pay
Tuition reimbursement opportunities
Exclusive employee discounts on hotel stays, dining, spa services, and more

Work Environment:

A dynamic setting with a moderate noise level-perfect for someone who thrives in a lively atmosphere.

If you're passionate about hospitality and enjoy helping people, we'd love to meet you. Apply today and start your journey with Tioga Downs!

Apply

Vacancy posted 8 hours ago

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