Lead Buffet Operations Attendant

Regular Hourly Full-Time

Nichols, NY, US

Salary: $17.00 Hourly

Lead Buffet Operations AttendantHelp Create Outstanding Dining Experiences Every Day

Are you a natural leader who enjoys working in a fast-paced hospitality environment? We're looking for a Lead Buffet Operations Attendant to help deliver exceptional guest experiences while guiding and supporting a high-performing team.

In this role, you'll lead daily buffet operations, ensure food quality and presentation standards are consistently met, and serve as a key connection between front-of-house and kitchen teams. If you're passionate about hospitality, teamwork, and creating memorable dining experiences, we'd love to meet you.

What You'll Do

• Lead and support buffet service team members throughout each shift

• Serve as the primary communication link between buffet attendants and kitchen staff

• Monitor buffet stations to ensure food is fully stocked, properly maintained, and presented to company standards

• Ensure food safety, cleanliness, and temperature guidelines are consistently followed

• Deliver a welcoming and guest-focused dining experience

• Share guest feedback, concerns, and compliments with management

• Train and onboard new team members on procedures, service standards, and best practices

• Coordinate daily assignments and team member break schedules

• Partner with cooks, servers, dishwashers, supervisors, and other departments to ensure smooth operations

• Assist with carving stations, dessert preparation, salad bar setup, and other service areas as needed

• Foster a positive, collaborative, and efficient work environment

• Support additional operational needs as assigned

What We're Looking For

• High school diploma or GED preferred

• At least 3 months of food service, restaurant, or kitchen experience

• Previous leadership or training experience is a plus

• Strong communication and interpersonal skills

• Ability to motivate, coach, and support team members

• Commitment to food safety, cleanliness, and operational excellence

• Strong organizational skills and attention to detail

• Ability to thrive in a fast-paced environment

• Dependable, proactive, and guest-service oriented

Leadership Responsibilities

As a shift leader, you will:

• Provide daily direction and support to buffet service team members

• Train, coach, and develop staff to ensure success

• Help resolve guest and team member concerns professionally and efficiently

• Promote teamwork, accountability, and a positive workplace culture

• Ensure company standards and policies are consistently followed

Physical Requirements

This is an active, on-your-feet role that requires:

• Continuous standing and walking throughout shifts

• Frequent reaching, bending, twisting, balancing, and hand movements

• Regular lifting of up to 25 pounds

• Occasional lifting of up to 50 pounds

• Strong coordination, manual dexterity, and visual awareness to safely perform duties

Work Environment

• Fast-paced restaurant and buffet service setting

• Exposure to kitchen equipment and moving mechanical parts

• Moderate to high noise levels during peak service periods

Schedule Requirements

• Flexible scheduling based on business needs

• Availability on weekends and holidays required

• Operation runs seven days per week

Perks & Benefits

We believe in taking care of our team.

On-site employee daycare available 7 days a week (subsidy may be available)

401(k) with immediate vesting

Medical, Dental, Vision & Life Insurance (Full-Time Team Members)

Paid Time Off, Sick Time & Holiday Pay

Tuition Reimbursement for eligible employees

Employee discounts on hotel stays, dining, spa services, and more

Join Our Team

If you're ready to lead by example, support a great team, and help create memorable guest experiences every day, we'd love to hear from you.

Apply today and bring your hospitality leadership skills to a team that values excellence, teamwork, and growth.