Guest Relations Manager
Full-time
Cavallo Point
Â
We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing guest recognition pre arrival, throughout the guest stay, and after departure. This role coordinates all department efforts to provide the ultimate personalized guest experience while managing the staff and Front Office Managers.
The Guest Relations Manager is also responsible for the training and supervision of the Bell and Valet Attendants, Front Desk Agents, Assistant Front Office managers, Guest Services and Bell/Valet ensuring that all procedures are performed to Cavallo Point luxury standards.
Please note: The position requires prior luxury brand experience and only candidates with prior luxury experience will be considered.
About Cavallo Point
Cavallo Point is a San Francisco Bay area luxury lodge in one of America's most popular national parks. It's one of the most romantic destinations in the area and a great springboard for Northern California adventures. In addition to being a member of Historic Hotels of America, this San Francisco luxury resort was named one of the "Top 10 New American Landmarks" by Travel+Leisure and also received LEED Gold Certification for its environmentally sustainable design and construction.
About Our Benefits
Here are some of the benefits available to qualifying employees:
- Paid Time Off program
- Health Benefits
- Employee Assistance Program
- 401k Retirement Option with Company Match
- Job training
- Promotion from within
- Employee discounts on dining and hotel stays
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Relations Manager in Sausalito, CA vacancy
- ...Description: Job Title : Client Success Manager Reports To : Senior Client Success Manager FLSA Status : Exempt The... ...employer policies, federal/state laws and best practice guidance related to leave, ADA accommodations, and claims management. We want...SuggestedContract workWork at office
Larkin Benefit Administrators
Corte Madera, CA3 days ago $68k
Cavallopoint in Sausalito is seeking a Guest Relations Manager to provide exceptional guest experiences as an 'Ambassador' for the Resort. The role involves coordinating all department efforts to enhance guest recognition before, during, and after their stay. The successful...SuggestedFull time$31.97 per hour
Cavallopoint is seeking a Guest Relations Supervisor to manage front desk operations in Sausalito, CA. The role involves supervising staff, resolving guest issues, and maintaining service quality. Candidates must demonstrate strong communication skills and an ability to...SuggestedHourly payFull time- ...deliver exceptional experiences for luxury clients. With 4+ years in customer-facing roles and at least 1 year leading teams, you will manage priorities, balance tasks, and drive revenue while maintaining the highest standards of quality and professionalism. #J-18808-...Suggested
$130k - $165k
...ROLE OVERVIEWAs the Customer Experience Communications Operations Manager at Benchling, you will own the communications backbone for our... .... The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and...SuggestedWork at officeLocal areaFlexible hours3 days per weekBenchling
San Francisco, CA3 days ago- ...the training manual. # Assist Front Office Manager duties in keeping Front Desk inventory/supplies updated and current; guest handouts, room keys and packets, brochures,... ...communicating important information to the bell staff relative to all groups and their needs....Work at officeAll shiftsShift workNight shift
- ...Facilities Manager At NeoLife, we give everyone the power to live healthier and happier lives. We are a world-wide nutrition... .... Work with Operations and Quality to address facility-related findings and improvement needs. Maintain all departments in...For contractorsWork at officeFlexible hours
NeoLife
Sausalito, CA4 days ago $107.5k - $133.5k
...worldwide. Learn more at LiveRamp.com.As a Sr. Customer Success Manager for Media Partnerships at LiveRamp, you will serve as a senior... ...jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.Work at officeWork from homeWorldwideFlexible hoursNight shift2 days per weekLiveRamp
San Francisco, CA1 day ago- ...business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped... ...factors including geographic location and may vary depending on job-related knowledge, skills, and experience.Based on applicable...Permanent employmentFull timeContract workTemporary workWork at officeLocal areaRemote work2 days per week
DocuSign
San Francisco, CA4 days ago $25 - $30 per hour
...Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.... ...on-call and weekend work. Key Accountabilities + Resident Relations + Customer Service Demonstrates customer service skills by...For contractorsWork at officeImmediate startFlexible hoursWeekend workAvanath
Mill Valley, CA8 days ago- ...ongoing success, PS, support, advocacy, and overall customer experience. This is not a traditional CS leadership role centered on managing managers and maintaining an established playbook. You will work directly with strategic customers, coach the team through real...Full time
Base
San Francisco, CA2 days ago - RH in Corte Madera, CA seeks a Customer Experience Leader to set strategy and ensure world-class service for customers. The role drives revenue through expert product knowledge and elevated service, while leading associates to deliver a luxury experience. The incumbent ...Flexible hours
- ...or supported it as a vendor, and you can hold your own with a Chief or an EM Director. Experience in customer success, account management, implementation, or technical support at a software company, or equivalent experience supporting technology inside a public...Flexible hoursNight shift
$134.4k - $158k
...and build real world value.THE WORK:The Customer Success Senior Manager plays a key role within in Ripple, driving revenue and product... ...unique to each customer.Collect customer and marketplace feedback related to Ripple's value proposition and communicate this throughout...Full timeWork at officeLocal areaRipple
San Francisco, CA2 days ago- ...global economy within everyone's reach while doing the most important work of your career.About the teamStripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership...
Stripe
San Francisco, CA5 days ago $150k - $175k
Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible... ...experience in Customer Success, Account Management, Sales, or related customer-facing roles at scaling technology companiesExperience...Work at officeLocal areaPerplexity AI
San Francisco, CA5 days ago$81.6k - $120k
...friendly humans who are passionate about supporting the hospitality industry.About the RoleWe are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth across a portfolio of our highest-value and complex SMB...Hourly payWork at officeLocal areaRemote workFlexible hoursDoordash
San Francisco, CA2 days ago$170k - $220k
We are looking for an experienced Enterprise Customer Success Manager to join our Enterprise team. In this crucial role, you’ll be responsible for executing onboarding and adoption strategies through key client ownership across our Enterprise clientele. The ideal candidate...Local areaPerplexity AI
San Francisco, CA6 days ago$114k - $205.7k
...investment.Job DescriptionThe Role: As a Senior Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between... ..., Computer Science, Engineering, Data Science, or a related discipline (or equivalent practical experience) required. Hands...Work at officeShift workStrategy
San Francisco, CA5 days ago$145k - $180k
...Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and...Contract workWork at officeLocal areaOpenGov
San Francisco, CA3 days ago$150k - $190k
About the RoleWe’re looking for a Senior Customer Success Manager who is energized by the challenge of scaling new go-to-market motions... ..., including role level, relevant experience, skills, and job-related expertise.11x is an equal opportunity employer and does not discriminate...Full timeWork at officeRemote work11x AI
San Francisco, CA6 days ago$133.5k - $160k
WHAT IS BOX?Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration,... ...Customer Success, Account Management, Solutions Consulting, or a related customer-facing managing a book of businessExperience working...Live inWork at officeShift work3 days per weekBox
San Francisco, CA4 days ago$101.6k - $177.8k
...for a detail-oriented, client service focused Customer Success Manager with advertising experience that will work hand in hand with product... ...client approvals and revenue recognitionOwn pre-sale process related to media planning and internal IOsBe client facing point of...Flexible hoursTwitch
San Francisco, CA1 day ago$120k - $160k
...problems emerge. Assembled gives support leaders the tools to manage that complexity, from AI agents that resolve customer issues to... ...Equity • The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided...Assembled
San Francisco, CA3 days ago$110.33k - $149.27k
...rapidly expanding growth, we are building a team of Customer Success Managers with experience in Life Sciences, who can help advise customers... .... The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and...Work experience placementWork at officeLocal areaImmediate startFlexible hours3 days per weekBenchling
San Francisco, CA3 days ago$155k - $175k
...We are seeking a highly motivated and skilled Customer Success Manager with a strong background in customer engagement and a deep technical... ...Background: Bachelor’s degree in Business, Engineering, or a related field.Professional Experience: Proven experience in customer...Full timeTemporary workCrusoe
San Francisco, CA6 days ago- Overview Atlassian is looking for a Customer Success Manager with Spanish Language proficiency.Atlassian Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to align on strategic goals and unlock early...Local areaRemote work
Atlassian
San Francisco, CA1 day ago $204k - $281k
...a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional Manager, Customer Success and be responsible for complementing Okta’s innovations, best practices, and capabilities with our valued customers...Local areaWorldwideFlexible hoursShift workOkta
San Francisco, CA4 days ago$123.1k - $227k
...accepted on an ongoing basis.Role DescriptionThe Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value... ...industry expertise in Customer Success, SaaS platform use, or related fields. Strong consulting skills and demonstrated ability to...Full timeWork at officeLocal areaRemote workFlexible hours3 days per weekSalesforce
San Francisco, CA4 days ago$300 per month
...Crusoe.About This Role:We are seeking a motivated Customer Success Manager to support customers running AI inference workloads on Crusoe's... ...to the Team:Bachelor's degree in Business, Engineering, or a related field.2+ years of experience supporting enterprise cloud, AI,...Full timeTemporary workCrusoe
San Francisco, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Relations Manager. Be the first to apply!
