Patient Service Representative - Family Medicine
$17.5 - $19.86 per hourJefferson City Medical Group
RESPONSIBILITIES
Job Specific Competencies:
Education:
Works in heated and air-conditioned area consistent with a normal office environment. BENEFITS
Job Specific Competencies:
- Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
- Maintains patient demographics and insurance records.
- Demonstrates knowledge of basic insurance and billing procedures.
- Performs routine duties associated with patient scheduling, payments and co-payments.
- Performs secretarial duties in a timely and efficient manner.
- Ensures customer friendly telephone communication.
- Provides appropriate safety and infection control measures.
- Strives for continuous quality improvement.
- Participates in educational experiences designed to maintain and/or improve professional competence.
- Maintains high work ethic standards.
- Provides quality customer service to staff, patients and visitors at all times.
Education:
- High school diploma or GED
- Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
- Experience with office equipment
- N/A
- Articulate
- Computer skills required
- Good telephone communication skills
Works in heated and air-conditioned area consistent with a normal office environment. BENEFITS
- Health insurance & employer paid short- and long-term disability
- Generous PTO policy, beginning at 148-hours annually
- 56 hours paid Holiday Leave
- Employer Retirement Plan (401K) with employer match
- Tuition reimbursement and other professional advancements, including a Medical Assistant training program
Vacancy posted 2 days ago
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