Department Manager

About TOTEME TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women's many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready-to-wear, shoes, bags, accessories and jewelry. The Role TOTEME is looking for an experienced Department Manager Menswear to join our Madison Avenue store full-time. In this role, you will be responsible for leading the menswear department with a strong focus on sales performance and client experience. You will report to the Store Manager and liaise weekly with the Retail and Merchandising teams. Responsibilities Develop the Menswear department to deliver strong commercial performance and authentic client experience. Drive sales through great service, garment knowhow, styling, and relationship building. Analyze business performance and identify opportunities to improve results and client engagement. Maintain a strong presence on the shop floor and lead by example in all client interactions. Coach and support the team through regular training on product knowledge, styling, and service standards. Partner closely with the Store Manager and HQ teams to share product and client feedback. Ensure visual merchandising is executed according to brand standards and supports the collection message. Oversee stock levels, replenishment, and back-of-house organisation within the department. Participate in and contribute to TOTEME’s social and environmental sustainability strategy. Your Profile 3+ years of experience in menswear specialty, or luxury, retail Strong understanding of the menswear market. Strong understanding of client service, sales performance, and retail operations. Demonstrated ability to build relationships with clients and deliver a personalized styling experience. Experienced in coaching and developing teams in a retail environment. An understanding of visual merchandising and stock management, ideally within a menswear category. Strong product knowledge and interest in luxury menswear, tailoring, fabrication, and contemporary style. Fluent in spoken and written English. About You Passionate about menswear, with a genuine interest in luxury fashion, craftsmanship, and contemporary style. A TOTEME ambassador who lives and breathes our culture and values. An inspiring leader with excellent communication and interpersonal skills. Confident in styling and advising clients, with the ability to translate trends and product knowledge into a meaningful client experience. Excellent organizational and problem-solving skills. A positive, hands-on, and solution-oriented attitude. Able to work independently and collaboratively within a fast-paced retail environment. This is a full-time position based at TOTEME’s Madison Avenue Store starting in August 2026. The salary for this role ranges between $30-35 per hour before tax and will be set according to the applicant’s profile, skills and previous experience. #J-18808-Ljbffr