Coordinator, Paralegal Program

Salary and Benefits PLEASE NOTE: The starting salary placement depends onqualifications and experience and is anticipated to be in the rangeof $5,797.00 per month to $7,207.00 per month (Step 1 - Step12). Cal State East Bay offers a broad range of benefits that includesmedical, dental, vision, retirement (CalPERS), 401k, 457, 403(b),dependent and health care reimbursement accounts, life insurance,vacation and sick, 14 paid holidays, one personal holiday andtuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefitspackage. Classification Administrative Analyst/ Specialist Exempt II About Cal State East Bay Cal State East Bay's beautiful main campus is located in theHayward hills with panoramic views of the San Francisco Bayshoreline. Situated above the city of Hayward, the campus offers anideal setting for teaching and learning and yet easy access to themany cities along the bay. The University has a satellite campus inConcord, a professional development center in Oakland and asignificant presence online. Founded in 1957, Cal State East Bay isone of 23 universities of the California State University system(CSU). Cal State East Bay is recognized as a regionally engaged andglobally oriented university with a strong commitment to academicinnovation, student success, engaged and service learning,diversity, and sustainability. About the Position Please Note: Review of applications will begin on September10, 2026. Professional and Continuing Education (PaCE) is a self-support unitthat provides educational programs to matriculated andnon-matriculated students, delivered on the Hayward and Concordcampuses, at other offsite locations, and online. PaCE performsmany functions typically handled by specialized campus units andtherefore requires strong collaboration and partnership with areassuch as registration, marketing, and fee/tuition collection. Under the direction of the Associate Dean, this position directlyoversees and coordinates all aspects of the Paralegal StudiesProgram, including curriculum development and maintenance,recruitment/selection/training/direction of adjunct faculty,program budget decisions, student and faculty advising, andmaintenance of the program's approval by the American BarAssociation (ABA). This position serves as the program'sABA-designated program director of record for accreditationpurposes. This position partners with the Associate Dean to overseethe Paralegal Studies program by assessing curriculum and makingfaculty-related decisions. Consistent with ABA Guidelines, theprogram coordinator is delegated the authority necessary todevelop, implement, and maintain the program. This position requires development and maintenance of strongworking relationships with adjunct faculty, the Paralegal AdvisoryBoard, legal and paralegal community partners, multiple campusdepartments, and the State Bar of California (for MCLE compliance),and serves as the primary operational point of contact forprospective, current, and former Paralegal Studies students. Thisposition is the day-to-day operational lead for the program,including direct student point-of-contact responsibility forschedule, registration, and program-requirement questions. Responsibilities Curriculum Management Evaluate existing courses and develop new courses for theParalegal Certificate Program and MCLE (Minimum Continuing LegalEducation) offerings. Establish program policies and communicate them to faculty andstudents. Conduct regular review of existing course content and syllabito identify opportunities to update and revise materials to staycurrent with the paralegal profession. Maintain American Bar Association (ABA) Approval Maintain required ABA records, including adjunct facultycontracts, student files, advisor assignments, andgraduate/employment data. Send and review student, graduate, paralegal-utilization, andemployer surveys required for ABA reporting. Maintain records on courses, faculty, and the Advisory Board;write and submit all required ABA reports andinterim/self-evaluation materials, including Substantive ChangeReports as applicable. Oversee ABA site visits and arrange for appropriate Universitystaff, faculty, and student participation. Maintain applicant, student, and alumni records. Partner with the Student Services team to certify Paralegalcompletion/certificate records for the ABA report. Formulate Program Budget Make decisions regarding instructional material and softwarepurchases. Determine and select textbooks, instructional methods, andinstructional materials. Track program expenses and income; provide class rolls andinstructional supplies as needed. Oversee Program Coordination Set class schedules and arrange for coverage of classes duringfaculty absences. Coordinate classroom and Zoom/remote-instruction logistics forall Paralegal course sections. Supervise the process of classroom reservations. Supervise purchasing of course materials and programsubscriptions. Coordinate Paralegal-specific PeopleSoft grading processes eachterm, including working with Enrollment Services to run requiredreports. Serve as the primary day-to-day operational point of contactfor Paralegal Studies students on schedule, registration, andprogram-requirement questions. Recruit, Select, Monitor, and Support Qualified Faculty Identify suitable adjunct faculty candidates, interview, andhire. Train and orient new instructors. Review and discuss course/instructor evaluations. Direct development of all program syllabi in compliance withABA and State Bar of California requirements. Direct faculty meetings and faculty professionaldevelopment. Inform instructors of CSUEB professional developmentopportunities (e.g., Quality Matters) and encourage/incentivizeparticipation. Resolve complaints and issues related to instructors,escalating to the Associate Dean as necessary. Market Program Conduct information sessions for prospective students. Respond to inquiries from prospective students. Work with PaCE Marketing to develop and implement marketstrategy. Review and edit all promotional materials and brochures. Liaison with state-side faculty, advisors, and career centerstaff to promote the Paralegal Program. Conduct outreach to local community colleges and other feederinstitutions to promote the program. Legal Community Engagement Liaison with the legal, paralegal, and educationalcommunities. Direct, coordinate, and maintain the Paralegal Advisory Boardaccording to ABA guidelines, and attend/lead meetings. Maintain membership and, where appropriate, leadershippositions in state and local legal/paralegal associations; attendand speak at paralegal association seminars. Serve as program ambassador to legal and educationalcommunities. Direct Student Services and Placement Develop and oversee the internship program and other studentcareer-building opportunities. Advise program students. Promote student membership in local, state-wide, and nationalparalegal associations. Coordinate program scholarships. Assist current and former students with job search, resumecritique, and career counseling. Maintain records of job placement for ABA reporting andmarketing purposes. Organizational Citizenship Maintain familiarity with general PaCE/CE policies, procedures,and programs, as well as general knowledge of Cal State East Baypolicies, procedures, programs, and organization. Promote and instill a strong culture of teamwork by workingtogether safely, effectively, and respectfully with allassociates. Ensure continuity of services during periods of staffingshortages or unanticipated increases in unit workload. Show a commitment to fostering a diverse, equitable, andinclusive work and learning environment. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge andskills in the applicable administrative and/or program field with afoundational knowledge of public administration principles,practices, and methods. This foundation would normally be obtained through a bachelor'sdegree and/or equivalent training and administrative workexperience involving study, analysis, and/or evaluation leading tothe development or improvement of administrative policies,procedures, practices, or programs. Required Qualifications Knowledge of the academic standards of the University, programswithin PaCE, and American Bar Association Guidelines for theApproval of Paralegal Education Programs. Knowledge of the laws and standards of the State Bar ofCalifornia for the MCLE program. Ability to present professionally as a representative of theUniversity to legal, educational, and accrediting bodies. Ability to communicate with a diverse population of studentsand maintain positive relationships with a variety ofconstituencies. Knowledge of, and experience with, paralegals or the paralegalprofession. Ability to exercise independent program, budget, and personneldecision-making authority consistent with ABA Guidelines, whilecoordinating effectively with PaCE's shared systems, processes, andcross-program initiatives. Ability to personally manage day-to-day program operations andstudent-facing service — including PeopleSoft coursecreation/grading, Salesforce case response, and course logisticscoordination — without dedicated coordinator support. Must be proficient in the following software: Microsoft Suite,Google Apps, PeopleSoft, Salesforce. Preferred Skills and Knowledge Juris Doctorate degree preferred. Minimum of five years of practical legal experience. Minimum of two years of teaching experience in highereducation. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan,as appropriate), that may include, but is not limited to: criminalrecords check, verification of academic credentials, licenses,certificates, credit history, professional references and/orverification of work history is required for employment. Cal StateEast Bay will issue a conditional offer of employment totheselected candidate, which may be rescinded if the background checkreveals disqualifying information, and/or it is discovered that thecandidate knowingly withheld or falsified information.Unsatisfactory results may also affect the continued employment ofcurrent Cal State East Bay employees who were conditionally offeredthe position. All background checks are conducted through the university's thirdparty vendor, Accurate. LiveScan is conducted through theUniversity Police Department. EEO Statement All university programs and activities are open and available toall regardless of race, sex, color, ethnicity or national origin.Consistent with California law and federal civil rights laws, CalState, East Bay provides equal opportunity in education andemployment without unlawful discrimination or preferentialtreatment based on race, sex, color, ethnicity, or national origin.Our commitment to equal opportunity means ensuring that everystudent and employee has access to the resources and support theyneed to thrive and succeed in a university environment and in theircommunities. The CSU complies with Title VI of the Civil Rights Actof 1964, Title IX of the Education Amendments of 1972, theAmericans with Disabilities Act (ADA), Section 504 of theRehabilitation Act, the California Equity in Higher Education Act,California’s Proposition 209 (Art. I, Section 31 of the CaliforniaConstitution), other applicable state and federalanti-discrimination laws, and CSU’s Nondiscrimination Policy. Weprohibit discriminatory preferential treatment, segregation basedon race or any other protected status, and all forms ofdiscrimination, harassment, and retaliation in all universityprograms, policies, and practices. Other Information All California State University campuses, including Cal State EastBay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campussecurity legislation, including The Jeanne Clery Disclosure ofCampus Security Policy and Crime Statistics Act, the Cal State EastBay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff orManagement positions, and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandatedreporter under the California Child Abuse and Neglect Reporting Actand will be required to comply with requirements set forth in theCSU Executive Order 1083 as a condition of employment. Advertised: August 26, 2026 (9:00 AM) Pacific DaylightTime #J-18808-Ljbffr California State University- East Bay