Order Processing and Shipping Coordinator

Job Description

Job Description

Description:

Status: Full-time, non-exempt hourly

Department: Shipping

Reports to: General Manager (GM)

Location: Dinuba, CA

Schedule: March–October (slow season) M–F, 7:30 am–4:00 pm | November–February (busy season) M–Sat, 7:30–4:00 pm

(busy season is subject to change depending on business levels and weather)

Pay: $20 - $23/ hour (Pay determination is based on experience and qualifications.)

The opportunity.

Help bring customer orders to life! In this office-based role, you’ll sit at a computer and manage the end-to-end order process using SAP, our inventory software. You’ll also partner with the GM to manage the shipping cycle and optimize truck logistics to ensure efficient, accurate product deliveries. It’s imperative that you are reliable and responsible, comfortable working with MS Excel, and able to work well under pressure while staying on top of details. Strong communication skills, a team-player mindset, and a problem-solving attitude are essential. Bilingual English/Spanish is a major plus.

While primarily office-based, you will occasionally need to walk out to the warehouse and collaborate with employees to investigate and resolve inventory discrepancies. You’ll keep everything compliant (including QC/Phyto), provide timely shipping updates and documentation to the Sales team, and ensure paperwork for each order is accurate so invoices are processed efficiently and on time.

Responsibilities you can expect.

• Process orders in SAP to support quick, accurate fulfillment.
• Partner with the GM to manage the shipping cycle, including:
  • Generate shipping paperwork and monitor delivery sequence
  • Schedule trucks, maximize truck space, and coordinate customer pickups
  • Answer internal and external shipping questions
  • Communicate a daily shipping log to the Sales team for optimal customer service
  • Ensure compliance with QC/Phyto so products can enter other states
• Ensure all order paperwork is accurate for efficient, timely invoicing.
• Perform other duties as required.

Working environment.

This position is in a warehouse environment that can have a lot of dust. Normal office environment. Requires sitting, standing, bending, and reaching, manual dexterity sufficient to operate standard office equipment, and normal range of hearing and vision. May require lifting up to 30 pounds.

You have this.

• Must have a high School diploma or GED
• A minimum of one year of warehouse administration experience required
• Must have strong interpersonal skills
• Strong written and verbal communication skills
• Strong attention to detail
• Must be familiar with Microsoft Office Suite (Word, Excel, Teams, and Outlook)
• Able to multi-task and follow directions
• Basic math skills (add, subtract, multiple, and divide)
• Able to be flexible with priorities and daily tasks
• Preferred knowledge of warehouse software systems.
• SAP experience preferred
• Inventory experience preferred
• Bilingual in English and Spanish highly preferred

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

We have this.

• Medical, dental, and vision offered to employees and their families
• HSA + FSA options
• Paid time off + paid holidays
• STD, LTD, and Life Insurance
• 401(k) retirement plan + company match + profit sharing
• Employee growth and development
• Tuition reimbursement

To learn more about who we are and what we do, check out our website!

We are a Great® Place to Work certified 2026/2027