Customer Service Representative

LaSalle Network is excited to partner with a leading 3PL to hire a Customer Service Representative . This role is an excellent opportunity to gain hands-on logistics experience, grow into more advanced responsibilities, and be part of a tight-knit team that supports one another’s success.

Customer Service Representative Responsibilities:

• Triage a shared inbox with a high volume of carrier updates, on-site issues, and shipment requests

• Respond to ~100 daily driver and carrier calls with urgency and professionalism

• Verify and document proof of delivery and bills of lading

• Assign and track load numbers to ensure smooth operations

Customer Service Representative Requirements:

• Ability to handle large volumes of communication while maintaining accuracy

• Proficiency in Microsoft Office Suite

• Excellent organizational and multitasking abilities

• Willing to work a 10-7PM. hybrid schedule (3 days in office)

Key Details:

• Compensation: $20-25 per hour

• Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit

• Location: Itasca, IL

This position is built for someone who wants more than just a job. It’s a chance to grow a long-term career in logistics with a company known for investing in its people, promoting from within, and fostering a collaborative environment. Apply now to join a team where your career can take off.

— Jessica Black, Project Manager, LaSalle Network