Business Analyst

Position Description:
Required Education:
• Bachelor's Degree


Required Qualifications
• At least 5 years of professional experience with significant experience working as a BA on complicated projects with multiple cross functional teams
• Proven experience in identity governance, administration, or data validation.
• Familiarity with identity management tools and systems.
• Knowledge of data privacy regulations and security best practices.
• Experience using Visio and Microsoft Office Suite
• Experienced enough to handle process improvement and synergies "big picture"
• Comfortable running SQL queries and digging into the details of a project. Curiosity is key!
• Experienced in Identity Governance and Administration (IGA); Solid understanding of identity lifecycle (Joiner, mover, leaver) and access certification processes is preferred
• Experienced in implementing Identity governance processes for centralized and de-centralized applications is preferred
• Experienced in creating metrics and dashboard


Preferred Qualifications:
• Relevant certifications in identity and access management or data governance.
• Experience with identity and access management software such as SailPoint, Okta, or Microsoft Identity Manager


Key Responsibilities:
• Data Validation: Collaborate with SaaS application teams to obtain user data extracts from various systems and sources.
• Identity Solution Integration: Utilize our identity governance and administration tools and systems to validate user data against the central identity repository.
• Discrepancy Detection: Identify and analyze discrepancies or inconsistencies between the extracted user data and the data stored in our identity solution.
• Root Cause Analysis: Investigate the root causes of data discrepancies, including data quality issues, access provisioning errors, or system integration problems.
• Data Correction: Work with relevant teams to rectify data discrepancies and ensure that user information is accurate and up-to-date.
• Documentation: Maintain comprehensive records of data validation processes, findings, and corrective actions taken.
• Reporting: Generate reports and provide regular updates to management regarding the status of data completeness and accuracy initiative


Required Soft Skills:
• Highly motivated, self-directed and possess solid execution skills.
• Strong analytical skills with the ability to identify and resolve data discrepancies.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Demonstrates critical thought and probes beyond the surface of the requested data to get at the valuable (actionable) information.
• Able to understand complex concepts quickly.
• Detail oriented, but understands broader impacts of requests.
• Adjusts quickly to changing priorities as necessary.
• Manages multiple tasks and deliverables simultaneously and in an organized and results-oriented manner.
• Strives to proactively identify and address areas where business process efficiency and effectiveness improvements would make a positive impact on the top and bottom lines.
• Excellent people skills are also necessary since this position interacts with all levels of resources across the entire organization.