Advanced Service Tech/Project Manager

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Electronics – Advanced Technician / Project Manager

Location: Nashville, TN

Employment Type: Full-Time | Exempt

Reports To: Regional Director, Titan Electronics

About Titan Electronics

Titan Electronics, a division of Marksman Titan Security Group, provides integrated security technology solutions including access control, CCTV, alarms, intercoms, and structured cabling systems. We design, install, and maintain electronic security infrastructure that protects clients across corporate, industrial, healthcare, and multi-site portfolios throughout the Southeast.

Position Summary

The Advanced Technician / Project Manager serves as a hybrid field leader and project owner, responsible for the installation, configuration, and oversight of complex electronic security systems across Titan client sites in Texas. Based in Austin, this role requires the support regional projects, ensure on-time delivery, and maintain Titan’s high standards of technical excellence and customer satisfaction.

This position blends hands-on technical expertise with project management and client-facing responsibilities — ideal for a senior technician ready to step into a leadership and coordination role.

Key Responsibilities

Project Management & Coordination

• Plan, schedule, and execute electronic security installation projects from kickoff to completion.
• Coordinate field technicians, subcontractors, and client site contacts to ensure milestones and deadlines are met.
• Conduct site assessments, prepare material takeoffs, and verify system designs meet client and Titan standards.
• Maintain project documentation, including daily reports, change orders, and client updates.
• Serve as primary on-site point of contact for clients during installation and commissioning phases.

Technical Leadership

• Perform installation, programming, testing, and troubleshooting of:
• Access control systems (Software House, Genetec, LenelS2, Avigilon, Brivo, etc.)
• CCTV / IP video systems (Axis, Milestone, Avigilon, etc.)
• Intrusion alarm panels and intercom systems.
• Train and mentor junior technicians on advanced troubleshooting and best practices.
• Ensure all systems are installed per electrical codes, safety standards, and manufacturer guidelines
• Manufacturer certifications Software House, Genetec, LenelS2, Avigilon, Brivo, etc.)
• Experience with AutoCAD or system design software.
• Project management certification (CAPM, PMP, or equivalent).
• OSHA 10/30 certification or equivalent safety training.

Quality & Compliance

• Conduct final inspections, verify system performance, and complete commissioning documentation.
• Maintain compliance with company safety procedures and client site requirements.
• Ensure materials, tools, and vehicles are properly maintained and inventoried.

Qualifications

Required

• 5+ years of hands-on experience with electronic security systems installation and service.
• Proven experience managing multiple projects or serving as lead technician across multiple sites.
• Strong understanding of low-voltage wiring, network topology, and power systems.
• Excellent communication and customer service skills.
• Ability to travel regularly across the state of Tennessee (approx. 60–70%).
• Valid driver’s license and clean driving record.

Preferred

• Manufacturer certifications (Lenel, Avigilon, Brivo, Milestone, etc.)
• Experience with AutoCAD or system design software.
• Project management certification (CAPM, PMP, or equivalent).
• OSHA 10/30 certification or equivalent safety training.

Compensation & Benefits

• Competitive salary: $85K-$115K Depending on experience
• Company vehicle, gas card, tools, and travel per diem provided.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Growth opportunities within Titan’s national electronics and integration division.

Work Environment

This role is field-based in Nashville. Candidates must be comfortable working both independently and as part of a mobile project team in commercial, industrial, and high-security environments.