Loan Servicing Representative
City of Boston Credit Union
Job Description
Job Description
Description:
As a Loan Servicing Representative, you are responsible for efficiently onboarding various types of loans into our Core COCC Insight System, ensuring accurate loan maintenance, addressing member inquiries, and performing day-to-day operational functions for our loan portfolio.
Requirements:The essential functions of this position ensure a wide range of support to the Loan Servicing department and may include, but are not limited to:
• Onboard Mortgage Loans, Home Equity Line of Credit (HELOC), HELOANS, and Consumer Loans, into the Core COCC Insight System.
• Address loan maintenance, member inquiries, reports, and functions daily.
• Review critical system-generated lending reports related to payments, loan onboarding, payoffs, discharges, and determine appropriate solutions.
• Ensures Certificate of Titles for the auto loans are perfected using title tracking software and various states official motor vehicle sites to protect the collateral and our security interest.
• Assist with the management of the City of Boston Credit Union tax escrow and monitoring program, including member analysis, shortage, remittance, and liaison with Town/City Assessor’s offices, as well as the Credit Union’s Tax Service Vendor.
• Monitor Flood Insurance coverage and ensure yearly payments comply with regulatory requirements. Set up flood escrow on applicable accounts and update flood maintenance as needed.
• Collaborates with forced place insurance vendor to monitor, track and file maintain individual polices.
• Process mortgage discharges.
• Review private mortgage insurance reports to identify members no longer required to carry insurance, cancel PMI if criteria are met, and update the database to re-calculate Member’s escrow account/payment. Handle monthly premium submissions to the MI companies.
• Submits disability & Life insurance claims. Manages disability insurance benefit payments
• Perform account maintenance tasks such as title changes, ACH/AFT setup, address changes, stop payments, account restrictions, process check orders, and re-orders.
• Monitor applicable Treasury Indexes used for the Credit Union’s variable rate loan products on a weekly basis and make appropriate system adjustments.
• Conduct file maintenance in the core system as needed or directed.
• Address VISA credit card maintenance, member inquiries, reports, and functions daily.
• Maintain consistent compliance with credit union policies and procedures and regulatory laws applicable to position.
• Complete annual regulatory compliance and required job related training as assigned; actively participate in job-related educational and professional development opportunities.
• Participate in departmental cross-training, special projects, and perform additional duties as required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the qualifications required of the position:
• High school diploma or equivalent; Associate degree in business, finance or accounting preferred
• 1-3 years of consumer lending or consumer loan servicing experience preferred
• Minimum two (2) years of experience in financial services industry and banking operations preferred
• Strong understanding of loan products, regulations, and compliance requirements.
• Experience with Core COCC Insight System preferred
• Experience with various servicing systems, to include Credit Card servicing, Title tracking, Real Estate Tax Service, and Flood/PMI servicing systems
• Excellent communication skills and ability to interact effectively with internal teams and external members
• Detail-oriented with strong analytical and problem-solving abilities
• Ability to prioritize tasks, work independently, and meet deadlines in a fast-paced environment
• General knowledge of accounting principles preferably
• Working knowledge of mortgage loan terminology and regulations preferred
• Fluent in English; Bilingual a plus
• Thorough knowledge of laws and regulations governing credit union operations as applicable to position
• Knowledge of and adherence to proper telephone and email etiquette
• Accurate data entry and strong technical and mathematical skills
• Demonstrated proficiency in basic computer applications, including Microsoft Office Suite (Word, Excel, Outlook, etc.) and internet navigation
• Exceptional interpersonal, verbal and written communication and phone skills
• Developed organizational and time management skills
• Strong critical thinking, problem solving, and reasoning skills
• Self-motivated and capable of working efficiently and with accuracy in a dynamic, high-volume environment with established productivity goals
• Commitment to team environment, member confidentiality and outstanding member service.
- High degree of professionalism with positive and professional image and demeanor
- Consent to conduct pre-and-active employment background screenings
- ...Loan Servicing Representative As a Loan Servicing Representative, you are responsible for efficiently onboarding various types of loans into our Core COCC Insight System, ensuring accurate loan maintenance, addressing member inquiries, and performing day-to-day operational...SuggestedWork at office
- Position Title: Senior Commercial Loan Servicing Representative Location: Natick, MA Job Type: Banking Salary Range: $50245.00 - $76522.00 Hourly Description: Job Details Job Location Natick, MA Position Type Full Time Salary Range $50245.00 - $76522.00 Hourly Job Shift...SuggestedHourly payDaily paidFull timeContract workBank staffShift workWeekend workAfternoon shiftEarly shift
$162.5k - $300k
...career paths - whether shaped by military service, community college education, or a wide... ...trust and credibility with communities, and represents a company that people want to work for,... ...’ credit needs and create solutionsLeads loan structure conversations and negotiates loan...SuggestedFull timeWork at officeFlexible hoursDay shift$140k - $250k
...Bank's target markets.WHAT YOU WILL DO LISTDrives the construction loan portfolio revenue growth objectives by identifying and executing... ...customer base to maximize opportunities to cross-sell bank services. Continued education of credit and general banking skills. Provide...SuggestedLocal area$140k - $250k
...accountable for the development of a commercial loan portfolio and broadening the Bank's... .... This individual will solicit and service prospective customers producing a variety... ...support of new or renewing credit exposure.Represents the bank in civic and community functions...SuggestedWork experience placementLocal area$125k - $165k
...all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life... ...global economy, build trust and credibility with communities, and represents a company that people want to work for, invest in, and do...Full timeWork at officeFlexible hoursDay shift- ...market knowledge, and meaningful client impact.As a Senior Credit Originator in Real Estate Banking (REB), you oversee and drive the new loan origination process for commercial real estate clients. You apply strong knowledge of the commercial real estate industry, banking...Work at office
- ...workflows and reason codes)Minimum 3 years of experience in SAP projects supporting Industrial clients/industry (SAP support / managed services experience will not be considered for this requirement)Minimum 1 end-to-end SAP S/4 implementation, including design, configure,...Full timeWork experience placementLive inWork at officeLocal area
$185k - $215k
...This role can be HYBRID for those with a good standing with the California Bar Association Job Details Responsibilities Represent clients in court to argue motions during legal proceedings Provide guidance and advice to associate attorneys and paralegals to...Local area$105k - $120k
...an alternative application process. Sr. Loan Officer Salary Range: $105,000.00 To $120... ...opportunities and adjust outreach strategies. Represent DBEDC at business, industry, and... ...analysis, including business and global debt service coverage. Evaluate repayment capacity, collateral...Temporary workInterim roleLocal areaFlexible hoursAfternoon shift- ...A bit about us: Our client is a growing mortgage organization focused on developing high-performing Loan Officers through hands-on coaching, mentorship, and real-world deal experience. They are committed to helping motivated individuals build long-term, sustainable...Local areaRemote work
- ...Consumer Loan Processor Under the supervision of the Department Manager, processes... ...provides a consistently high level of quality service to members and potential members in the... ...and projecting a positive image as representative for the Credit Union. # General knowledge...
$150k - $180k
Boston, MAEmerging Country Debt /Full-time /HybridCompany ProfileFounded in 1977, GMO is a global investment manager committed to delivering superior long-term investment performance and advice to our clients. We offer investment strategies and solutions where we believe...Full timeLocal areaWorldwideFlexible hours- Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value...Full timeLive inWork at officeLocal area
- Work directly with the Head of MMLIS Advisor Loans and Transitions to develop practice assessment capabilities for wealth recruits and... ...4+ years’ experience in a client-facing role within financial services (e.g., wealth management, financial planning, private banking,...Home office
$60k - $101.25k
...to company and group proceduresTrain staff on deal mechanics and service requirementsManage client deliverables including oversight of:... ...Offering MemorandumsWorking with credit instruments (senior secured loans and high yield bonds)Systems: Wall Street Office, MS Excel, MS...Temporary workWork at officeFlexible hours$250k
...forward to helping you succeed as an Originator. Responsibilities Verifies, compiles, and inputs application information for mortgage loans. Discuss and advise the client of their home loan options. Reviews residential loan application file to verify that application...$30.16 - $50.26 per hour
...cultivate new mortgage business. Markets, services and promotes the bank's mortgage... ...earnings to assist in determining whether the loan will be an acceptable risk; obtains and... ...opportunities that lie therein. Represents the bank in the community and related functions...Hourly payWork experience placementWork at officeLocal areaWork from home$13.5k - $65k
...Outside Loan Originator Salary Range $13,500.00 - $65,000.00 Commission Position Type Full Time Education Level High School Travel Percentage Road Warrior Category Sales Description AnnieMac Home Mortgage is looking to hire Full Time External Mortgage Loan Originators...Full timeWork at officeLocal areaWork from home$65k
...Job: SURMOUNT Capital Markets (formerly NNN Pro), is a full-service real estate advisory firm with four main business verticals: the... ...formed Capital Markets team is seeking a motivated and dynamic Loan Originator to join the team and contribute to driving the firm’s...Full timePart timeLocal area- A premier direct lender in the United States is seeking results-driven Loan Originators to join their team. Ideal candidates will have a strong sales background, capable of exceeding $3 million in monthly origination volume within the investment real estate sector. The...
- We are seeking a dedicated and knowledgeable Mortgage Loan Officer to join our team. The successful candidate will be responsible for... ...securing residential mortgage loans, providing exceptional customer service, and ensuring compliance with state and federal regulations....Work at officeLocal areaRemote workFlexible hours
- Paramount Residential Mortgage Group Inc. (PRMG Inc.) in Needham, Massachusetts is looking for a mortgage loan originator. The role involves verifying and compiling application information and advising clients on home loan options. Applicants should have the appropriate...
- ...multifamily real estate investors. Our suite of products includes bridge loans, value-add loans, new construction loans, and permanent... ...effectively. 5. Industry Networking and Brand Building Represent Dunmor at trade shows, industry conferences, and other events to...Permanent employmentTemporary work
$70k - $75k
The New Hampshire Community Loan Fund is looking for a Mortgage Loan Coordinator to supports... ...data entry and superior customer service. This position also provides back-up support... ...physical demands described herein are representative of those that must be met by an employee...Work at officeRemote workWeekend workAfternoon shift- ...Suffolk, and Middlesex Counties, the credit union operates three full-service branches in Boston and on the South Shore. Tremont Credit Union... ...approach to financial success. Job Summary The Senior Loan Servicing Specialist is responsible for performing life-of-loan...Work at officeLocal areaRemote work
$21.68 - $36.13 per hour
Overview The Loan Officer Assistant role is focused on supporting the Loan Officer team in efficiently moving loans through the pipeline... ...Knowledge of FHA/VA regulations. Knowledge of Bank products and services. Strong organizational skills with ability to manage multiple...Hourly payWork experience placementLocal areaFlexible hours- The Loan Officer Assistant position at M&T Bank Corporation in Boston supports the Mortgage Sales team by ensuring organized, accurate, and timely handling of documentation and communications throughout the loan lifecycle. You will work with Mortgage Sales systems to input...
$67k - $84k
Senior Credit & Collections Analyst CarGurus is seeking an experienced Senior Credit & Collections Analyst to join our Credit & Collections team. This is a senior individual-contributor role for someone who can independently manage high-risk and escalated accounts, ...Flexible hours- ...off during the M-F workweek. *At times, business needs may require an earlier arrival and/or later departure.As a Sales and Service Representative Registry, you will provide sales and service to members in the areas of membership, reservations, and other branch products...Monday to FridayShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Loan Servicing Representative. Be the first to apply!
- loan officer Boston, MA
- loan processor Boston, MA
- work from home mortgage loan processor Boston, MA
- loan officer assistant remote Boston, MA
- credit officer Boston, MA
- loan specialist Boston, MA
- loan consultant Boston, MA
- commercial loan documentation specialist Boston, MA
- entry level mortgage loan processor Boston, MA
- loan processing specialist Boston, MA


