Patient Service Representative

Job Description

Job Description

Job Summary

We are seeking a Patient Service Representative for a contract opportunity in San Diego, CA. This in-person role is ideal for a customer-focused healthcare administrative professional who enjoys creating a positive patient experience from the first point of contact through check-in, scheduling, billing support, and follow-up.

The Patient Service Representative will support a busy medical office environment by greeting patients, answering high call volumes, verifying insurance information, managing patient records, and helping maintain smooth patient flow. This role offers the opportunity to work as part of a collaborative healthcare team where accuracy, professionalism, compassion, and strong communication are valued every day.

Candidates who thrive in a fast-paced, patient-centered setting and take pride in providing reliable front office support will be well positioned for success.

Key Responsibilities

- Greet and check in patients, verify registration information, collect required forms, obtain signatures, and maintain accurate patient records.
- Answer a high volume of incoming and internal calls from patients and referring providers while resolving inquiries promptly and professionally.
- Schedule walk-in appointments, follow up on missed appointments, manage outreach calls, and support Medicare wellness visit scheduling and referral-related tasks.
- Verify insurance, personal, and health information, scan insurance cards and IDs, and protect patient information in accordance with HIPAA requirements.
- Collect co-payments, co-insurance, deductibles, and prior balances while explaining payment policies, billing procedures, and patient financial responsibility.
- Monitor patient flow, manage patient portal messages, support lobby organization, and coordinate with back office staff to ensure a professional and efficient patient experience.

Compensation and Benefits

- Pay range: $24.00 to $25.00 per hour.
- Job type: Contract/Temporary.
- Work location: In person in Rancho Penasquitos, CA
.
- Benefits include health insurance, dental insurance, and vision insurance.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

ALL's WELL participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#4023

Company Description

Finding the career that fits you best can feel like putting together pieces of a puzzle. You’re not always sure what’s the right choice to make, and might want some guidance along the way. What you need is an expert who’s seen it all before, someone who has the best insight, and can lend you a few tips along the way. That’s where your dedicated All’s Well Hiring Advisor comes into the picture.

We don’t just introduce you to a job opportunity, we present you with a selection of tailored careers among the thousands of employers within our network.

Healthcare Staffing Made HumanTM

The hiring advisors at All’s Well know just how difficult it can be to find a fitting career. And it is made worse when you aren’t getting the communication you deserve. We have a great deal of respect for your time, and know that the best way to honor it is by giving you results and feedback directly.

You are More Than Just a Resume

A single piece of paper can’t possibly communicate how unique and amazing you are. We take the time to find out what really makes you tick, and do everything we can to understand all the things that make you the right fit for an employer.

We Will Market You

We will act as a PR firm that is dedicated just to you. Our personal interviews and assessments are designed to create as many talking points into your profile as possible, making you all that more attractive to our client companies.

Our Network is Your Network

After you’ve completed your profile and interviewed with us, you’ll be exposed to thousands of companies from around the country within the All’s Well network. Benefit from the trust and relationships we’ve generated from over 50 years of doing business with All’s Well and its parent companies.

Join Our Team
All's Well represents excellence in healthcare solutions. Our clients put their trust in us, knowing that our main goal is to satisfy their need for efficient, high-quality staffing. Because of that, we make sure that our corporate staff is benchmarked against an extensive list of attributes, skills and professional experience prior to becoming a member of our team.

As a recognized healthcare consulting and staffing firm, we need people to step in quickly and hit the ground running. We look for candidates whose qualities include interpersonal skills, a strong work ethic, team-oriented attitude and can rise to leadership positions. A proven track record in sales and staffing is also recommended. A history of employment in the healthcare industry is a plus.

If you are driven by personal growth and a strong income, we can provide you with an exciting and rewarding career.

Company Description

Finding the career that fits you best can feel like putting together pieces of a puzzle. You’re not always sure what’s the right choice to make, and might want some guidance along the way. What you need is an expert who’s seen it all before, someone who has the best insight, and can lend you a few tips along the way. That’s where your dedicated All’s Well Hiring Advisor comes into the picture.\r\n\r\n\r\nWe don’t just introduce you to a job opportunity, we present you with a selection of tailored careers among the thousands of employers within our network.\r\n\r\n\r\nHealthcare Staffing Made HumanTM\r\n\r\n\r\nThe hiring advisors at All’s Well know just how difficult it can be to find a fitting career. And it is made worse when you aren’t getting the communication you deserve. We have a great deal of respect for your time, and know that the best way to honor it is by giving you results and feedback directly.\r\n\r\n\r\nYou are More Than Just a Resume\r\n\r\n\r\nA single piece of paper can’t possibly communicate how unique and amazing you are. We take the time to find out what really makes you tick, and do everything we can to understand all the things that make you the right fit for an employer.\r\n\r\n\r\nWe Will Market You\r\n\r\n\r\nWe will act as a PR firm that is dedicated just to you. Our personal interviews and assessments are designed to create as many talking points into your profile as possible, making you all that more attractive to our client companies.\r\n\r\n\r\nOur Network is Your Network\r\n\r\n\r\nAfter you’ve completed your profile and interviewed with us, you’ll be exposed to thousands of companies from around the country within the All’s Well network. Benefit from the trust and relationships we’ve generated from over 50 years of doing business with All’s Well and its parent companies.\r\n\r\nJoin Our Team\r\nAll's Well represents excellence in healthcare solutions. Our clients put their trust in us, knowing that our main goal is to satisfy their need for efficient, high-quality staffing. Because of that, we make sure that our corporate staff is benchmarked against an extensive list of attributes, skills and professional experience prior to becoming a member of our team.\r\n\r\n\r\nAs a recognized healthcare consulting and staffing firm, we need people to step in quickly and hit the ground running. We look for candidates whose qualities include interpersonal skills, a strong work ethic, team-oriented attitude and can rise to leadership positions. A proven track record in sales and staffing is also recommended. A history of employment in the healthcare industry is a plus.\r\n\r\n\r\nIf you are driven by personal growth and a strong income, we can provide you with an exciting and rewarding career.