Lab Technician

Job Description

Job Description

Title: Lab Technician/ Complaint Investigations Tech

Location: Alameda, CA- 94502

Duration: 6 Months with possible extension

Shift: 1:30 PM to 10:00 PM

 

Description:

Entry Level Lab Technician in the Complaint Investigations Lab

 

The Technician will be responsible for:

Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.

The Technician will document complaint investigations in the Complaint Handling System.

The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.

Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.

• Must Have ~ proficient computer skills to navigate Internet programs used, basic Microsoft Office skills and be able to read, write and comprehend English. Experience in Medical Device / Biotech Industry with a Technical Background is preferred.

• Knowledge of Electronic Troubleshooting is preferred.

• Ability to work in a team setting is a plus.

• Ability to follow written work instructions of SOP’s is required.

• Good documentation skills are a must.

• Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.

• Ability to focus while performing repetitive and routine investigations is a must.

• Great fit for workers with Inspection and Quality experience.

• Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience.

• Recent college graduates with a Bachelor’s degree are an ideal fit for this entry level position