Rental Operations Coordinator

Job Description

Job Description

Description

Charlotte, NC | Full-Time | Onsite

WMH Solutions is growing, and we're looking for a highly organized, detail-oriented Rental Operations Coordinator to help support one of the Southeast's fastest-growing equipment rental fleets.

In this role, you'll coordinate equipment movement, rental fulfillment, fleet visibility, logistics, inventory accuracy, vendor relationships, and customer support activities that keep our customers operating and our business moving.

Due to continued growth of our rental fleet and increasing customer demand across the Southeast, we're expanding our operations team and adding a Rental Operations Coordinator to support our growing business.

This position plays a key role in ensuring rental equipment is available, properly tracked, delivered on time, accurately documented, and supported throughout the rental lifecycle.

This position is ideal for someone currently working in equipment rental, dispatch, logistics, fleet administration, dealership operations, transportation coordination, industrial operations, or operations support who is looking to grow their career with an established industry leader.

If you enjoy fast-paced operations, solving problems, coordinating moving pieces, and keeping customers running, this could be an excellent fit.

Starting Pay: $22-$26 per hour
Compensation is based on experience, industry background, qualifications, and overall fit for the position.

• Health, Dental, and Vision Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Profit Sharing
• Retirement Benefits
• Cell Phone Allowance
• Professional Development Opportunities
• Career Advancement Opportunities
• Stable, Growing Organization
• Industry-Leading Equipment & Technology

For more than 35 years, WMH Solutions has been a trusted leader in material handling equipment, warehouse solutions, fleet management, equipment rentals, and aftermarket support throughout the Southeast.

Today, WMH operates 11 locations across North Carolina, South Carolina, Tennessee, Virginia, Georgia, and Alabama with more than 250 associates supporting customers through equipment sales, rentals, service, parts, automation, and fleet solutions.

• Exclusive Linde Material Handling dealership partner
• 35+ years of industry leadership
• 11 locations across the Southeast
• 250+ associates and growing
• Continued investment in technology, automation, rental fleet expansion, and operational infrastructure
• Strong commitment to employee development and internal promotion opportunities
• Stable company with long-term growth plans

WMH is actively investing in rental fleet growth, operational technology, automation solutions, and aftermarket expansion, creating long-term opportunities for professionals who want to grow alongside the business.

What You'll Do

• Coordinate incoming rental requests from customers and internal teams
• Schedule equipment deliveries, pickups, transfers, and returns
• Monitor fleet availability, equipment readiness, and rental status
• Coordinate re-rent equipment through approved vendors and partners
• Support rental fleet utilization, equipment tracking, and operational visibility
• Maintain accurate rental records, documentation, and system updates

• Coordinate equipment movement between branches and customer locations
• Monitor inventory levels, equipment status, and fleet availability
• Conduct inventory audits and help resolve fleet discrepancies
• Assist with equipment allocation, transfer coordination, and fleet planning
• Support operational reporting and equipment visibility initiatives

• Create and manage purchase orders
• Process vendor invoices and resolve discrepancies
• Support rental billing activities and documentation
• Maintain accurate ERP system and rental management system records
• Track fleet-related operational data, rental activity, and support records

• Serve as a communication hub between customers, vendors, and internal teams
• Provide rental updates to customers and internal stakeholders
• Coordinate with sales, service, transportation, logistics, and operations teams
• Help ensure smooth execution throughout the full rental process
• Support urgent operational needs with professionalism and follow-through

A typical day may include :

• Scheduling forklift and equipment deliveries
• Coordinating equipment transfers between branches
• Processing rental agreements and documentation
• Communicating with customers regarding equipment availability
• Tracking inventory and fleet status
• Working with vendors on re-rent equipment
• Managing purchase orders and invoices
• Supporting billing, documentation, and rental records
• Helping resolve operational issues that require immediate attention

Every day is different, and success comes from staying organized, proactive, accurate, and customer-focused.

What We're Looking For

Experience in one or more of the following areas is strongly preferred:

• Equipment Rental
• Material Handling Equipment
• Forklift Dealerships
• Heavy Equipment
• Construction Equipment
• Fleet Operations
• Logistics Coordination
• Transportation or Dispatch
• Industrial Operations
• Distribution & Warehousing
• Dealership Operations
• Operations Administration

• 2+ years of experience in equipment rental, logistics, dispatch, fleet operations, dealership operations, rental coordination, operations administration, or a related operational support role
• Experience coordinating multiple priorities simultaneously in a fast-paced environment
• Experience with purchase orders, invoicing, inventory management, equipment tracking, or rental documentation
• Strong Microsoft Office skills, including Excel and Outlook
• Experience working with ERP systems, rental management software, or similar business systems preferred
• Strong communication, organizational, and customer service skills
• Ability to work cross-functionally with customers, vendors, branch teams, service teams, and leadership
• Strong attention to detail and problem-solving ability

• Forklift or material handling industry experience
• Equipment rental experience
• Fleet management experience
• Dealership operations experience
• Experience supporting rental equipment, fleet utilization, logistics scheduling, or service coordination

Who Thrives In This Role?

Our top performers are:

• Highly organized
• Detail-oriented
• Fast-paced and proactive
• Strong communicators
• Customer-focused
• Operationally minded
• Dependable problem-solvers
• Comfortable managing multiple priorities at once
• Calm under pressure
• Committed to follow-through

If you enjoy bringing order to moving pieces and take pride in helping operations run smoothly, you'll likely excel here.

Whether your background is as a Rental Coordinator, Equipment Rental Coordinator, Fleet Coordinator, Logistics Coordinator, Dispatch Coordinator, Operations Coordinator, Rental Administrator, Fleet Administrator, or Equipment Coordinator , we encourage qualified candidates to apply.

We recognize that strong operational talent can come from a variety of industries and backgrounds.

If you're looking for an opportunity where your organization, communication, coordination, and operational skills directly impact customer success and business performance, we'd love to hear from you.

Join a growing company, support a rapidly expanding rental operation, and build a long-term career with an industry leader.

Apply today and help drive the future of rental operations at WMH Solutions.

WMH Solutions is an Equal Opportunity Employer.