Senior Patient Services Specialist

Description The front office will participate in a variety of patient and non‑patient activities to assist the operations of Providence Swedish Cancer Institute Everett in providing a competent and caring environment for patients and their families. This position works under the direction and supervision of the Clinic Supervisor, Clinic Manager or appropriate staff to support in the delivery of cost‑effective, clinically competent, reliable healthcare in a safe, respectful manner that ensures patient respect and dignity. Provide effective and efficient front office services to patients for all departments. Coordinate internal and external clinic phone communications among staff, patients and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling, and records activities in support of patients and staff. Participates as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families. Required Qualifications H.S. Diploma or GED 1 year working in a medical setting. Computer experience (word processing). Preferred Qualifications Coursework/Training: Two years of community college/business school training. Coursework/Training: Additional coursework in business or health care related subjects. Experience with electronic medical records. Physician group practice. Equal Opportunity Employer Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. #J-18808-Ljbffr Providence Health & Services