Product Controls Manager - Healthcare Payments - Vice President

Job Description

The Healthcare Payments Product team is seeking a motivated process and control focused candidate to support and drive key initiatives spanning across the Product disciplines. The candidate will be responsible for ensuring that risk and control gaps are identified, reported, and remediated. This includes ensuring that new products and solutions follow firm standards before being brought to market, and are in-synch with business and corporate standards.

As a Product Controls Manager within the Healthcare Payments Product team, you will support and promote key initiatives spanning across the Product disciplines. The Product Controls Manager will coordinate across various departments including Product, Controls, Risk, Compliance, Legal, Third Party Oversight, Business Development, Technology, and Operations to coordinate and communicate control standards and execute against control related projects and initiatives. The ideal person for this role is someone who possesses a strong understanding of controls, process improvement, software development lifecycle, and a blend of business and technical knowledge.  

Job responsibilities

• Lead Issue Management related activities, such as drafting of issues, action plans, risk acceptance; oversee remediation of issues
• Actively identify and remediate control gaps; work with product managers in early identification and reporting of emerging control issues
• Monitor and assess the consistency of risk management practices across our Product offering
• Lead control related projects, including strategy creation, requirements oversight and implementation
• Manage and execute foundational controls as assigned
• Support Audit and CCOR readiness activities

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or risk/controls field 
• Demonstrable experience satisfying controls requirements for new product introductions

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Proficiency in applying AI to daily responsibilities

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.