Configuration Manager

Wits Solutions Inc. (WITS) is a SBA certified Small Disadvantaged Business with headquarters in the metropolitan Washington D.C. area. WITS has been providing best-in-class solutions in professional IT and administrative consulting to various Federal, State, Local and commercial customers. At WITS, we believe in working not for our clients but with them. This is why right from the beginning; our analysts and solution-builders work closely with our clients to ensure that the project outcomes continue to deliver value long into the future.

Job Description:

Security Clearance:

• Secret

Education/ Certification Mandatory:

• Bachelor's Degree in Computer Science, Information Technology, Information Systems, or related Engineering/Business discipline. ITIL-trained certificate. Active SECRET Security Clearance. Education substitution is not permitted.

Work Experience Mandatory:

• Minimum eight (8) years of Configuration Management experience supporting enterprise IT environments.
• Experience performing Configuration Identification, Configuration Control, Configuration Status Accounting (CSA), Configuration Verification, Functional and Physical Configuration Audits (FCA/PCA), Configuration Management Database (CMDB) administration, Configuration Control Board (CCB) support, Request for Change (RFC) processing, configuration baselines, engineering change management, and IT Service Management (ITSM)-based Configuration Management. Excellent written and verbal communication skills.

Education/Certifications Nice to Have:

• ITIL Foundation or higher, Configuration Management certification or training, CMDB administration training, ServiceNow or enterprise CMDB platform training, DoD Configuration Management coursework.

Work Experience Nice to Have:

• Experience supporting DoD enterprise communications infrastructure, Network Operations, ServiceNow or other CMDB platforms, RFC workflow automation, Knowledge Management, Integrated Product Teams (IPTs), User Acceptance Testing (UAT), engineering change management, MIL-HDBK-61A, ANSI/EIA-649A, ISO 10007.

Roles And Responsibilities:

• Perform day-to-day Configuration Management activities supporting the JCSE enterprise infrastructure.
• Execute configuration identification, configuration control, configuration status accounting, configuration verification, and configuration audits.
• Maintain Configuration Items (CIs), configuration baselines, and Configuration Management Database (CMDB) records to ensure complete, accurate, and timely documentation of hardware, software, and enterprise infrastructure.
• Support Configuration Control Board (CCB) meetings, Configuration Working Groups, Integrated Product Teams (IPTs), and Request for Change (RFC) workflows.
• Process engineering changes, maintain configuration documentation and repositories, validate implemented configuration changes, perform CMDB reconciliation and data cleansing, support Functional and Physical Configuration Audits (FCA/PCA), develop and maintain configuration reports, assist with User Acceptance Testing (UAT), maintain knowledge repositories, deliver Configuration Management and CMDB user training, prepare monthly status reports, meeting minutes, and technical documentation, and coordinate with Government personnel, engineering teams, logistics staff, and industry partners to ensure compliance with ITSM principles, Configuration Management best practices, and applicable DoD Configuration Management standards.