Communications Systems Specialist I

Description of Occupational Work

Employees in this class series support statewidecommunications systems infrastructure by performing technical electronics workincluding the configuration installation removal repair modification and alignmentof statewide communications systems and related equipment for state county and municipal government agencies andfire and emergency medical services.

This class series encompasses skill in hands-ontechnical work problem solving and customer service as well as knowledge ofcommunications and related computer systems technology hardware softwarenetworks peripheral devices and equipment. Employees follow all statefederal and local laws rules and regulations during installation andmaintenance tasks and ensure compliance with industry addition employeesprovide communications support during natural disasters large-scale publicevents and other incidents requiring rapid system configurationtroubleshooting and inter-operability coordination. Work involves respondingto fast-paced requirements and evolving technology as well as traveling tovarious locations statewide.

Note: Advancement of employees through the career ladder is dependent on an agencys/departments operational needs and distribution of work. The career ladder incorporates levels I II and III; therefore all positions allocated into the Communications Systems Specialist career ladder are classified at the III level (the highest level in the career ladder). The I level is to provide entry for hiring new employees into the class series but does not preclude hiring new employees at higher levels. To implement the career ladder current employees are assigned to the level for which they meet job requirements and promotional standards. Employees may be promoted through the career ladder in accordance with promotional standards for those levels assigned to an agency. The promotional standards a selection document under separate cover set forth the criteria that identify measure and verify successful performance at each level. The promotional standards a selection document under separate cover set forth the criteria that identify measure and verify successful performance at each level.

The Communications Systems Supervisor and Communications Systems Manager although not part of the career ladder provide competitive opportunities for movement of employees.

Career Ladder

Upon satisfactory completion of department promotional standards and job requirements employees may be eligible to be promoted to the next level.

Essential Functions

Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive employees can complete job duties of a similar kind not specifically listed here.

• Performs technical electronics work to ensure the operation and maintenance of the states communications systems such as 800 MHz digital radio and microwave communications systems analog conventional and digital trunked radio systems and public address systems; and related equipment such as mobile portable rugged and durable radios base stations repeaters scanners antennas towers 911 consoles controllers vehicular adapters emergency lighting cameras microphones headsets amplifiers speakers radar and VASCAR equipment and sirens.


• Configures installs removes repairs modifies and aligns communications systems and related equipment hardware software and peripheral devices wiring and cabling ensuring connectivity and functionality.

• Conducts regular monitoring and testing to ensure performance and reliability.

• Delivers customer service and technical support to users which includes responding to and resolving inquiries requests and other problems.

• Identifies troubleshoots diagnoses and resolves technical issues errors or malfunctions. May work with vendors and contractors on maintenance and repair of equipment due to warranty and maintenance agreements.

• Plans schedules tests and installs regular software and hardware updates upgrades or enhancements and integrates into existing systems.

• Uses a variety of specialized and diagnostic tools and test equipment including computers and related software to program install optimize maintain and troubleshoot systems.

• Completes continuing education and stays updated on advancements in related technology and industry best practices.

• Requisitions processes and controls inventory and maintains records logs and databases of maintenance work and related activities.

• Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for Communications Systems Specialist I
Applicants must have education training and/or experience demonstrating competence in each of the following areas:

1. Applicants must possess at least one of the following:

• Possession of an Associates degree or higher in electronics telecommunications communications systems technology computer networking information technology or related field.

• Possession of a certification in electronics telecommunications communications systems radio systems or a related technical field

OR

• One year of experience in performing technical electronics work involving the operation or maintenance of communications systems.

3. Six months experience in using test equipment and diagnostic tools in troubleshooting analog or digital radio transmitter and receiver systems.

4. Six months experience in soldering and repairing electronic components to the circuit board level.

5. Coursework training and/or work experience in applying FCC laws rules regulations standards policies and procedures.

6. Possession of a valid Drivers License (not suspended revoked or cancelled or disqualified from driving).

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

A satisfactory fingerprint-based background check administered by the Delaware State Police is required as a Condition of Hire.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at Process

The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.

Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling or by visiting .

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support you may call or email .

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.

Required Experience:

IC