Life Consultant (Case Manager) - QIDP
Aspire Chicago
In partnership with individuals, their families, Aspire team members, and the broader community, the Life Consultant develops, coordinates, and monitors person-centered plans. This role ensures services are delivered seamlessly, meet regulatory requirements, and reflect the highest standards of quality and proactive support.
Key Responsibilities
Person-Centered Planning & Implementation
- Develop and write Implementation Strategies aligned with each individual’s Personal Plan
- Track progress, monitor goals, and ensure accurate data collection and reporting
- Ensure all services are implemented, coordinated, and aligned with quality expectations
Team Leadership & Collaboration
- Train and support Direct Support Professionals (DSPs) in program implementation
- Partner with Team Leaders to ensure consistency and effectiveness of services
- Communicate regularly with interdisciplinary teams to maintain seamless service delivery
Direct Engagement & Monitoring
- Conduct weekly home visits and monthly one-on-one meetings (minimum 1 hour)
- Observe and ensure adherence to service plans, methodologies, and regulatory standards
- Provide coaching and guidance to staff to strengthen program outcomes
Family & Stakeholder Coordination
- Maintain regular communication with families (at least monthly)
- Serve as the primary liaison to external service providers and support networks
- Coordinate meetings and team staffing to address evolving needs and goals
Advocacy & Support
- Advocate for dignity, rights, and individualized opportunities for each person
- Connect individuals with community resources and services
- Respond effectively to behavioral, medical, or crisis situations
Health, Safety & Compliance
- Collaborate with Health Care Advocates to monitor medical care and updates
- Ensure compliance with safety, wellness, and human rights standards
- Maintain accurate and compliant documentation (paper and electronic files)
- Support financial oversight, including documentation and reporting of participant funds
Training & Professional Development
- Conduct staff training on individual goals, interventions, and relationship-building
- Facilitate participant skill-building activities (social, interpersonal, etc.)
- Stay current with industry trends, regulations, and best practices
- Maintain required certifications and complete ongoing training (CPR/First Aid, Rule 50, SafetyCare, etc.)
Additional Responsibilities
- Provide on-call coverage as assigned
- Complete all documentation and assignments accurately and on time
- Maintain compliance with waiver programs, benefits, and entitlements
- Bachelor’s degree in a related field
- Minimum of 1 year experience supporting individuals with intellectual/developmental disabilities
- QIDP certification (Illinois) or eligibility
- Valid Illinois driver’s license with a good driving record
- CPR/First Aid certification
- Intermediate proficiency in Microsoft Office
- Experience with Autism, CP/DS, and clinical support plans strongly preferred
- Knowledge of records management practices
Core Competencies
- Communication: Strong written and verbal skills; ability to engage diverse audiences
- Customer Focus: Professional, respectful interaction with families, staff, and community members
- Cultural Competence: Ability to work effectively in a diverse environment
- Emotional Intelligence: Skilled in conflict resolution and de-escalation
- Autonomy: Ability to manage priorities and work independently
- Attention to Detail: Accurate documentation and organization
- Adaptability: Flexible, accountable, and responsive to change
Aspire offers: Full-Time Benefits (regularly scheduled to work more than 37 1/2 hours per week)
Health Insurance
Benefit Time (Vacation, Sick, Personal)
13 Holidays
403(B) Retirement Savings Plan with matching contribution
Disability Insurance
Life Insurance
Employee Assistance Program (EAP)
Pet Insurance
Hybrid work schedule with up to two days of remote work possible
Why Join Aspire?
- Make a direct impact in people’s lives every day
- Collaborative and mission-driven culture
- Opportunities for professional growth and certification
- A role that blends compassion and purpose
Aspire is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Aspire is committed to providing access, equal opportunity, and reasonable accommodation for applicants with disabilities so that an applicant may complete the essential functions of a position. The essential functions of positions are outlined in a position’s job description. To request an accommodation or if you have a question regarding what the essential functions of a position are please contact the People Team at View phone number on click2apply.net.
Apply today and help individuals build meaningful, empowered lives.
Compensation details: 59134-59134 Yearly Salary
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