Welcome Center Concierge - Plaistow YMCA

Welcome Center Concierge - Plaistow YMCAPlaistow Community YMCA - Plaistow, NH 03865OverviewSalary Range $15.00 - $15.00 Hourly Position Type Part Time Job Shift VariedDescriptionStart Your Day with Purpose – Join Our Member Services Team! Part-Time | Weekdays, Nights, Weekends Location: Plaistow, NH YMCAAre you a morning person who enjoys making others feel welcome and supported? Are you looking for meaningful part-time work where you can connect with your community and help others start their day off right? If so, we want to meet you!The Plaistow YMCA is looking for an energetic and personable individual to join our Member Services team. In this front-facing role, you'll be the first smile our members see —and the friendly voice they rely on for information, connection, and support.What You'll Do:Greet members and guests with warmth and enthusiasm, making everyone feel welcomeAnswer questions, provide facility tours, and promote YMCA programs and membershipsBuild relationships with members and help connect them to services that support their goalsHandle check-ins, update member information, and respond to inquiries professionallyAssist with locker room checks and respond to member needs or emergencies if neededRepresent the Y's mission of inclusion, wellness, and community in everything you doWhat We're Looking For:A people-person who enjoys engaging with others and building connectionsSomeone who's reliable, upbeat, and ready to take initiativeStrong communication and customer service skillsA team player who thrives in a fast-paced environment and is comfortable multitaskingWhy You'll Love Working at the Y:Free YMCA membership and discounts on programs for you and your familyPaid training and ongoing professional developmentCareer growth opportunities across our seven YMCA branchesRetirement plan with company contributionsA fun, supportive team environment where your work truly makes a differenceIf you're ready to greet the day—and our members—with a smile, apply today and help create a welcoming and impactful YMCA experience.QualificationsExcellent interpersonal and problem-solving skills.Ability to connect with people of diverse backgrounds.Previous customer service, sales, or related experience.Basic knowledge of computers.The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.