Product Support Specialist - Insurtech/Fintech
Useascend
Ascend is hiring a Product Support Specialist to collaborate with customers and internal teams, triage issues, and help fuel customer success in a fast-paced startup. You will onboard new teammates, learn the product, and steadily improve the support experience. Join a team of 70+ based in San Francisco and Columbus, delivering AI-powered financial operations for insurance. A strong candidate has insurance/fintech experience, excellent communication, and a customer-first mindset. #J-18808-Ljbffr Useascend
$70k - $100k
...together deep expertise in insurance, fintech, and AI to build infrastructure the... ...hiring a driven and detailed-oriented Product Support Specialist to collaborate with our customers and... ...in insurance, financial services, or insurtech/fintech. Prior experience building...Suggested- Ascend in San Francisco/Columbus seeks a driven Product Support Specialist to triage and resolve issues and help customers succeed. You will onboard new teammates, support customers by email, and deepen product knowledge to empower users across our platform. Collaborating...Suggested
$93k - $135k
Product Support SpecialistCooley is seeking a Product Support Specialist to join the Innovation team.Position summary:Cooley Innovation embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that...SuggestedFull timeTemporary workWork at officeFlexible hoursWeekend work- ...about us in the NYT, Forbes, First Round Review, and more. Hear from our employees directly on our Glassdoor page! Product Support Specialist @ Clay Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there...Suggested
$131.04k - $210k
...engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses...SuggestedContract workWork at officeVisa sponsorshipFlexible hours$35 - $40 per hour
...Summary: This is your chance to break into the data & AI space and accelerate your career. As a Data & AI Specialist at you'll be right at the center of the action: supporting the implementation of new customers, configuring their accounts, mapping real datasets, and making...Hourly payContract workTemporary workVisa sponsorshipMonday to FridayShift work$116.48k - $165k
A technology company in New York is seeking a Product Support Specialist to respond to user needs and provide expert support for their AI products. This role involves technical problem-solving and working closely with customers to enhance their experience. Candidates should...$116.48k - $165k
...researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user...Full timeVisa sponsorship- ...Product Support Specialist Hello! We're Jason and Charlie, Support Managers at Ashby. We're excited to share that we're hiring Product Support Specialists in North America. Over the past few years, we've built a team of Ashby experts who delight customers through keen...Work at office
$78k - $90k
...more. We are looking for an experienced Technical Customer Support Specialist to troubleshoot and resolve issues affecting customers’ use... ...those questions, and craft concise and friendly responses. Product Enablement: Work with our Product, Engineering, and Education...Work at officeHome officeFlexible hoursWeekday work- ...integrating messaging and automation into existing workflows, Akia is the driving force behind relaxing vacations. As a Product Support Specialist, you are a knowledgeable technical expert who understands pain points and challenges that our customers face operating our...Work experience placementImmediate start
$120k - $130k
...us in the NYT, Forbes, First Round Review, and more. Hear from our employees directly on our Glassdoor page! Enterprise Product Support Specialist Our customers are some of the most innovative and high-impact operators in the world. As an Enterprise Support Specialist...Shift work$19.3 - $20.75 per hour
...Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves. The Product Support Specialist I - Smart Maintenance position plays a key role in supporting AppFolio’s industry-leading Maintenance Performer product....Hourly payFull timeRemote workFlexible hoursShift workWeekend work- A hospitality tech company based in San Francisco is seeking a Product Support Specialist who will manage customer issues with technical expertise. This role involves end-to-end support, analyzing feedback, and guiding customers to understand the platform effectively....
- Ambrook is seeking an energetic Product Specialist in San Francisco to guide owner-operators through our AI-native financial platform. You will lead demos end-to-end, close deals, and drive early product adoption across multiple verticals. We value diverse backgrounds,...
- Clay in San Francisco is seeking a Product Support Specialist to collaborate closely with customers, ensuring they maximize the value of our product. You will gather feedback, create helpful content, and work with product, engineering and data teams to improve the customer...
$93k - $135k
Cooley LLP is looking for a Product Support Specialist to join their Innovation team in San Francisco. This role is essential in delivering customer service excellence, performing first-level support and product management for online services. Must have 4+ years of experience...- ...looking for a Tax Operations Specialist to partner with our Customer... ...closely with Customer Success, Product, Engineering, and Tax teams... ...our Customer Success Lead to support customer implementations, onboarding... ...at a tax technology, SaaS, fintech, ERP, or financial software...Work at office
- ...Team And Role The Partner Support Team resolves payroll and payroll... ...paid. As a Corrections Specialist on the Support team, you will... ...Operations, Engineering, Product, Risk, and Revenue, and will... ...a payroll, HR technology, or fintech product. ~ Hands-on experience...For contractorsWork at officeLocal areaRemote workNight shift
$71.9k - $87.3k
...your insights will directly shape how the product and team evolve. You'll need to... ...approachable for our users. As an investment support specialist you'll bring warmth and expertise in... ...product and engineering teams. *Mercury is a fintech company, not an FDIC-insured bank....- ...suppliers with the goal of purchasing and selling their products to FreshPoint customers. The Specialist helps farmers understand food safety requirements as... ...the local reports, marketing, and product lists to support local purchasesBe informed of market conditions, product...Full timeContract workLocal areaWorldwide
$114.5k - $143.5k
Regional Product Specialist, Lexington Builders RiskLexington has an opportunity for a Regional Production Specialist on the U.S. Builders... ...will aim to facilitate personal growth and career development, supporting succession planning.You will also play a key role in new...Full timeWork at office- Early-stage construction fintech platform leveraging AI As a key member of the product management team at a rapidly growing startup, you'll dive into the intricacies of construction financial operations, identifying areas where AI can streamline processes and inform product...
- Fluency Digital, Inc. is seeking a Product Analyst to join their team in San Francisco. The candidate will engage in market analysis,... ...capabilities to drive innovative solutions in the construction fintech sector. This role requires 0-2 years of product analysis experience...
- ...re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, Customer... ...verbally and in writing About this role The Product Specialist team sits at the intersection of Support, Product, Engineering, and Customer-facing teams,...Work at officeWork from home
- ...to hire ~40 people over the next 12 months across engineering, product, and go-to-market. Product-market fit is a crazy feeling, and the... ...-to-haves: Experience in a customer-facing role (hospitality, support, account management, retail, or similar)-- we’re especially...Full timeWork at officeRemote workFlexible hours
- ...is looking for an analytics lead for their new Line of Credit product. This role involves driving product insights, collaborating with... ...ideal candidate will have experience in product analytics within a fintech startup, strong SQL skills, and a collaborative mindset. Join...Remote job
$157.64k - $210.91k
...assets, and operations? If so — come join us.The Field Service Product Specialist is a product technical specialist embedded within Salesforce... ...in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate...Full time$30 per hour
Role Overview Cambrian Bioworks is seeking a motivated intern to support the rollout of our "Eva" platform. This is a hands‑on, customer... ...interest and set up in‑person demonstration meetings. Product Demonstrations: Travel to client sites to conduct professional...Hourly payInternshipLocal areaFlexible hours$19.68 per hour
A leading footwear and apparel brand in San Francisco is seeking a Retail Sales Associate to provide exceptional customer service and contribute to sales goals. In this entry-level role, you'll engage with customers, assist with their selections, and maintain store operations...Hourly payFlexible hours
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