Customer Service Representative
$20 per hourSpherion Staffing and Recruiting
Job Description
Job Description
Title: Customer Service Representative (Mechanically Inclined / Plumbing Knowledge)
Location: Berkeley, CA (In-Person)
Pay Rate: $20.00 / hour
Job Type: Full-Time
Position Summary
We are seeking a Mechanically Inclined Customer Service Representative to join our Berkeley team. In this role, you will interact directly with customers, contractors, and DIYers to help them find the right fixtures, answer technical product questions, and provide guidance on custom fitting and plumbing setups.
If you have a background in plumbing, hands-on mechanical aptitude, and love solving problems for customers, this is the perfect opportunity for you!
Customer Support & Guidance: Greet customers, answer phone inquiries, and assist walk-in clients in selecting the right sinks, faucets, and plumbing fixtures for their projects.
Technical Product Advice: Provide expert advice on product specifications, plumbing compatibility, installation requirements, and custom modifications.
Problem Solving: Assist customers with troubleshooting fixture issues, replacement parts, and mechanical fittings.
Order Processing & Invoicing: Accurately process sales transactions, quotes, and customer orders.
Showroom & Inventory Support: Assist with inventory checks, receiving stock, displaying products, and keeping the showroom presentable.
Qualifications & Requirements
- Mechanical Aptitude: Strong hands-on understanding of how things work mechanically (required).
Plumbing Background: Previous experience in plumbing, hardware sales, or trade installation is highly preferred!
Communication Skills: Excellent verbal and written communication skills with a friendly, customer-focused approach.
Customer Service Experience: At least 1–2 years of customer service, retail, or trade desk sales experience preferred.
Attention to Detail: Ability to review technical specs, measurements, and fixture dimensions accurately.
Spherion Staffing of Livermore is a locally owned and operated franchise of a national recruiting enterprise, bridging the gap between personalized local service and global resources. Based in Alameda County, they specialize in connecting the Tri-Valley community with a wide range of career opportunities across diverse industries.
Company Description
Spherion Staffing of Livermore is a locally owned and operated franchise of a national recruiting enterprise, bridging the gap between personalized local service and global resources. Based in Alameda County, they specialize in connecting the Tri-Valley community with a wide range of career opportunities across diverse industries.
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