Assistant Property Manager
Highmark Residential
Assistant Property Manager
Because every position is considered critical to Highmark's success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!
The Assistant Property Manager performs community accounting functions and assists in the administration, leasing and supervision of personnel.
Help you achieve your goals by continuous professional development and regular career progression sessions
Competitive pay for the market
Monthly bonus opportunities for all site associates
30% associate rent discount
Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
Company-provided life insurance, short term and long term disability coverage
Flexible Spending accounts
401(k) eligibility after 90 days, with 4% Highmark match
Professional Certification & Tuition reimbursement
Vacation, Sick and Personal Time off available to use after 90 days
10 paid holidays
Paid parental leave
Collects and secures rental payments
Scans daily bank deposits and verifies the accuracy of those deposits
Assists Community Director with daily rate approvals in Yieldstar
Inputs daily activity transactions in Yardi and clears any outstanding validations
Prepares accounting records and reports, including deposit accounting and monthly close out
Verifies accuracy of move-outs for integration with rental collection company.
Delivers late rent letters and notices to vacate, and personally contacts all residents who have unpaid/owed rent daily
Responsible for bad debt collection until no longer applicable
Assists in eviction process and follows orderly and timely policies for local municipalities
Enters activity into Yardi in relation to the daily, weekly & monthly checklists – Enters Skip Watch information (if applicable)
Assists Community Director with Apartment Ratings responses
Assists team in achieving positive SatisFact scores
Assists with leasing duties, including showing apartments and preparing leases via E-signature if applicable
Maintains organized community office files
Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management, i.e. Fair Housing, collections, evictions, towing and pool enclosures
Prepares accurate and complete reports in a timely manner
Handles or assists in the receiving, recording, preparation and follow-up of work orders to facilitate residents' service requests
Assists in the inspections of vacant apartments and takes appropriate action to prepare them for market-ready status
Promotes resident retention by assisting with the renewal program
Performs periodic inspection of common areas, including balcony/patio inspections
Reports any observed maintenance problem(s)
Must assist in planning and preparation of resident functions
Must stay informed and comply with all policies and procedures as outlined in the operations manual
Must adhere to and comply with company safety policies and rules and utilize safety equipment as required
Assumes duties of Community Director, as directed
Must always be courteous and helpful to residents, prospective residents and co-workers
Must have reliable transportation in order to attend meetings, purchase and pick up supplies
Must have mode of communication in which to be contacted at home and to respond in cases of emergency
Must be available for overtime, weekend, holiday and evening work
Must be willing to be assigned to other Highmark communities, as needed
Performs other duties as assigned by Community Director
Travel and overnight stays may be required
Interested in the above
You have leadership and team-building skills
Excellent mathematical skills (high school level)
You strive for excellence
High school diploma or equivalent
Mathematical skills (high school level) in order to calculate pro-rations, bank deposits, etc.
Excellent verbal and written communication skills
Proficient in Microsoft Office (Word & Excel), Outlook and internet
Apartment management experience preferred
Strong proficiency in property management software (preferably Yardi)
Leadership and team-building skills
Valid driver's license
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