Delivery Lead

Role Description

Are you a Delivery Lead looking to craft large-scale software that drives business growth and users love? At Make, we're proud to have created award-winning software that's been used by billions of people. This role owns delivery and project vision end-to-end, keeping clients confident and teams aligned while shipping high-quality custom software on time and within scope.

• Join a team of AI-first engineers, designers, and leaders.
• Lead the delivery of large-scale custom software projects, ensuring work stays on track across scope, timeline, and quality.
• Proactively identify delivery risks and clearly communicate tradeoffs and mitigation plans to clients and internal teams.
• Partner closely with clients, facilitating clear communication and acting as a trusted, strategic advisor throughout the project lifecycle.
• Plan ahead of the current sprint by shaping future work, dependencies, and priorities.
• Translate high-level goals into clear requirements, tasks, and delivery plans.
• Facilitate sprint planning, grooming, and ongoing prioritization with engineering and design teams.
• Maintain detailed project plans, reporting, and documentation to ensure visibility and alignment.
• Drive projects forward with ownership and a positive presence.

Qualifications

• An AI-first mindset.
• 5+ years of experience in project or delivery management.
• 3+ years managing custom software development projects (web and/or mobile).
• Experience delivering at least two software products from scratch.
• Proven ability to manage complex scope, dependencies, and large volumes of requirements.
• Strong risk management skills with a proactive, solution-oriented mindset.
• Excellent communication skills and the ability to “read the room.”
• Comfort working with technical concepts such as APIs, integrations, and modern software platforms.
• Highly organized, detail-oriented, and forward-thinking approach to delivery.
• A strong sense of ownership—you don’t wait to be told what needs attention.

Requirements

• Bonus Skills (Nice to Have):
• Product management or solutioning/pre-engineering discovery experience.
• Experience managing projects with $1M+ annual budgets or teams of 8+ contributors.

Benefits

• Be part of a world-class digital studio with an international team.
• Work-from-anywhere policy.
• Company-provided equipment.
• Eligibility for annual bonus.