Veterans Service Representative (Authorizer)
US Department of Veterans Affairs
Job Duties
Serve as the primary authorizer for unusually complex claims, including terminations and disallowed benefits.
Provide second-signature approval on high-level administrative decisions to ensure technical accuracy and completeness.
Analyze and decide on complex military service claims - such as character of discharge, presumed death, line-of-duty determinations, and fraud.
Review decisions prepared by Veterans Service Representatives (VSRs), ensuring clarity, thoroughness, and empathetic wording.
Clearly explain final complex decisions to Veterans via mail, phone, or in-person.
Draft Statements of the Case (SOC) for authorization appeals and guide Veterans though post-decision processes.
Accurately enter adjudication data in electronic systems, generate award notifications, and issue benefits payment decisions.
US Department of Veterans AffairsVacancy posted 4 days ago
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